Hybrid/Remote Service Design Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 17 December 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 272 366 319
Rank change year-on-year +94 -47 +7
Permanent jobs citing Service Design 96 85 168
As % of all permanent jobs with remote/hybrid work options 0.63% 0.48% 0.85%
As % of the Processes & Methodologies category 0.70% 0.52% 0.90%
Number of salaries quoted 77 57 153
10th Percentile £47,500 £42,200 £39,748
25th Percentile £51,250 £48,750 £47,500
Median annual salary (50th Percentile) £60,000 £55,500 £60,000
Median % change year-on-year +8.11% -7.50% +4.35%
75th Percentile £70,250 £63,750 £70,000
90th Percentile £80,000 £77,250 £85,500
UK median annual salary £60,000 £59,430 £60,000
% change year-on-year +0.96% -0.95% -

All Process and Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,685 16,295 18,758
As % of all permanent jobs with a WFH option 89.13% 92.57% 94.97%
Number of salaries quoted 8,775 9,910 15,077
10th Percentile £30,000 £36,250 £36,250
25th Percentile £40,549 £46,250 £46,306
Median annual salary (50th Percentile) £57,500 £62,500 £61,000
Median % change year-on-year -8.00% +2.46% -2.40%
75th Percentile £78,750 £81,250 £80,000
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -2.44%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Design and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Design.

Salary distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 17 December 2025.

Service Design salary histogram for jobs with remote/hybrid work options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (3.13%) Confluence
2 2 (2.08%) CMS
3 1 (1.04%) Microsoft Exchange
3 1 (1.04%) SAS
Applications
1 21 (21.88%) Adobe XD
2 3 (3.13%) Microsoft Office
3 2 (2.08%) Microsoft Excel
4 1 (1.04%) Microsoft PowerPoint
Business Applications
1 1 (1.04%) Dynamics CRM
Cloud Services
1 27 (28.13%) Figma
2 24 (25.00%) Miro
3 10 (10.42%) SaaS
4 9 (9.38%) Microsoft 365
5 7 (7.29%) AWS
6 6 (6.25%) GCP
7 4 (4.17%) Azure
8 2 (2.08%) Microsoft Copilot
8 2 (2.08%) Power Platform
9 1 (1.04%) Adobe Analytics
9 1 (1.04%) Amazon EventBridge
9 1 (1.04%) AWS Lambda
9 1 (1.04%) AWS Step Functions
9 1 (1.04%) Azure Key Vault
9 1 (1.04%) Entra ID
9 1 (1.04%) GitHub
9 1 (1.04%) GitHub Actions
9 1 (1.04%) Google Analytics
9 1 (1.04%) Google Tag Manager
9 1 (1.04%) Power Automate
Communications & Networking
1 1 (1.04%) Broadband
Database & Business Intelligence
1 3 (3.13%) NoSQL
2 2 (2.08%) PostgreSQL
2 2 (2.08%) Power BI
3 1 (1.04%) Apache Hive
3 1 (1.04%) Big Data
3 1 (1.04%) BigQuery
3 1 (1.04%) DynamoDB
3 1 (1.04%) Impala
3 1 (1.04%) Looker
3 1 (1.04%) Relational Database
3 1 (1.04%) SQL Server
3 1 (1.04%) Tableau
Development Applications
1 14 (14.58%) Axure RP
1 14 (14.58%) Balsamiq
2 3 (3.13%) Git
2 3 (3.13%) JIRA
3 1 (1.04%) GitLab
General
1 37 (38.54%) Public Sector
2 27 (28.13%) Inclusion and Diversity
3 23 (23.96%) Law
4 22 (22.92%) Social Skills
5 17 (17.71%) Finance
6 7 (7.29%) Digital Health
6 7 (7.29%) Influencing Skills
7 6 (6.25%) Financial Institution
7 6 (6.25%) Retail
8 5 (5.21%) Presentation Skills
9 3 (3.13%) Analytical Skills
9 3 (3.13%) Back Office
9 3 (3.13%) Banking
10 2 (2.08%) Military
11 1 (1.04%) Documentation Skills
11 1 (1.04%) Games
11 1 (1.04%) Health Technology
Job Titles
1 38 (39.58%) Designer
2 33 (34.38%) Service Designer
3 20 (20.83%) Lead
4 14 (14.58%) Senior
5 12 (12.50%) User Researcher
6 9 (9.38%) Lead Designer
6 9 (9.38%) Lead Service Designer
7 7 (7.29%) Analyst
8 6 (6.25%) Senior User Researcher
9 4 (4.17%) Consultant
9 4 (4.17%) IT Analyst
9 4 (4.17%) SAP Financial Consultant
9 4 (4.17%) Senior Consultant
9 4 (4.17%) Senior SAP Financial Consultant
9 4 (4.17%) Service Analyst
9 4 (4.17%) Service Design Analyst
9 4 (4.17%) Service Transition Analyst
9 4 (4.17%) Transformation Consultant
9 4 (4.17%) Transition Analyst
9 4 (4.17%) Workday Consultant
Libraries, Frameworks & Software Standards
1 3 (3.13%) Oracle Fusion
2 2 (2.08%) CSS
2 2 (2.08%) HTML
2 2 (2.08%) OpenAPI
2 2 (2.08%) RESTful
2 2 (2.08%) Swagger
3 1 (1.04%) JSON
3 1 (1.04%) MACH
3 1 (1.04%) REST
Miscellaneous
1 20 (20.83%) Product Ownership
2 4 (4.17%) CMDB
3 3 (3.13%) Cloud Native
3 3 (3.13%) Self-Motivation
4 2 (2.08%) Algorithms
4 2 (2.08%) Blog
4 2 (2.08%) NHS
5 1 (1.04%) Distributed Systems
5 1 (1.04%) Enterprise Software
5 1 (1.04%) Management Information System
5 1 (1.04%) Social Media
Operating Systems
1 1 (1.04%) Windows
1 1 (1.04%) Windows Server
Processes & Methodologies
1 49 (51.04%) Agile
2 39 (40.63%) User-Centered Design (UCD)
3 37 (38.54%) User Experience
3 37 (38.54%) User Research
4 25 (26.04%) Community of Practice
4 25 (26.04%) Stakeholder Engagement
5 23 (23.96%) Analytics
5 23 (23.96%) Coaching
6 22 (22.92%) Usability Testing
7 20 (20.83%) Technology Strategy
8 17 (17.71%) Journey Map
8 17 (17.71%) Mentoring
8 17 (17.71%) Prototyping
9 16 (16.67%) High-Fidelity Prototypes
9 16 (16.67%) Stakeholder Management
10 15 (15.63%) Business Strategy
10 15 (15.63%) Roadmaps
11 14 (14.58%) Actionable Insight
11 14 (14.58%) Low-Fidelity Prototypes
11 14 (14.58%) UX Design
Programming Languages
1 6 (6.25%) SQL
2 4 (4.17%) Python
3 3 (3.13%) Go
4 2 (2.08%) Java
5 1 (1.04%) PowerShell
5 1 (1.04%) R
5 1 (1.04%) TypeScript
Qualifications
1 32 (33.33%) Degree
1 32 (33.33%) Security Cleared
2 30 (31.25%) SC Cleared
3 2 (2.08%) BPSS Clearance
3 2 (2.08%) ITIL Certification
3 2 (2.08%) ITIL Foundation Certificate
4 1 (1.04%) AWS Certification
4 1 (1.04%) Azure Certification
4 1 (1.04%) Master's Degree
4 1 (1.04%) Six Sigma Green Belt
4 1 (1.04%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 41 (42.71%) Accessibility
2 16 (16.67%) WCAG
3 7 (7.29%) Actionable Recommendations
3 7 (7.29%) QA
4 4 (4.17%) COBIT
5 1 (1.04%) ISO/IEC 20000
5 1 (1.04%) ISO/IEC 27001
System Software
1 2 (2.08%) Virtual Desktop
2 1 (1.04%) Active Directory
Systems Management
1 3 (3.13%) Kubernetes
2 2 (2.08%) Terraform
3 1 (1.04%) Grafana
3 1 (1.04%) Microsoft Intune
3 1 (1.04%) SCCM
Vendors
1 22 (22.92%) Adobe
2 7 (7.29%) Microsoft
2 7 (7.29%) Oracle
3 4 (4.17%) SAP
3 4 (4.17%) Workday
4 1 (1.04%) Cloudera
4 1 (1.04%) Google
4 1 (1.04%) HP
4 1 (1.04%) Informatica
4 1 (1.04%) ServiceNow