2 of 2 Remote Permanent User Journey Map Jobs

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a … outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project and bring it home smoothly. Day-to-day management of the UX tasks on one or … more projects. Conduct a variety of user research methods including interviews, surveys, usability testing, and ethnographic studies. Synthesise research findings into actionable insights and communicate them effectively to clients and internal teams. Create UX deliverables such as personas, research reports or user journey maps. Design and lead client workshops. Champion quality, with meticulous attention More ❯

Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and … demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge More ❯