1 to 25 of 50 Remote Permanent WFM Jobs

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in More ❯

and Solution Development: Identify opportunities to enhance Sabio's service capabilities through partner technologies. Drive emerging technology initiatives, including AI/analytics, cloud infrastructure, WFM, WFO and advanced CX solutions. Governance and Reporting: Maintain and report on partner governance frameworks, including sales planning, customer bid reviews, and contractual alignment. Regularly More ❯

strategic alliances, business development, or partner management, with a strong track record of successfully developing and managing strategic partnerships. Experience in HR, payroll and WFM technology or SaaS industries, with an understanding of the partner ecosystem and sales cycles. Exceptional relationship-building and negotiation skills, with the ability to influence More ❯

strategy. Act as a trusted advisor to senior stakeholders, providing strategic insights on how technology can address evolving customer experience needs. Optimise omnichannel support, workforce management, and real-time analytics for enhanced service delivery. Identify opportunities to incorporate AI-driven automation and predictive analytics to improve CX outcomes. Migration & Delivery More ❯

Human Resources Information System (HRIS). This includes daily maintenance tasks, creating and running reports, overseeing workflow management, and supporting end-users using UKG WFM . Responsibilities Makes updates, modifications, and changes to modules within the HRIS system Maintains system security, including monitoring, testing, and auditing users and roles as More ❯

s degree and a minimum 5 years of experience or additional experience in lieu of education Experience in leading strategic HR, talent acquisition, or workforce management efforts within an IT company, for technical clients or a genuine curiosity about technology Candidates must demonstrate past success in introducing transformational change efforts More ❯

lead the development and delivery of our SaaS solutions within the Hospitality Operations Division. This role involves overseeing the full HCM suite, including recruitment, workforce management, learning, and payroll, ensuring alignment with our product vision and business goals. Key Responsibilities: Lead a high-performing, cross-functional team to deliver innovative More ❯

SLAs, KPIs, and quality standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness More ❯

role, with a focus on CCaaS technologies and solutions. Deep understanding of the key components of CCaaS, including voice, chat, email, social media, and workforce management solutions. Experience working across multiple CCaaS platforms and cloud vendors, such as Genesys, Five9, Twilio, Amazon Connect, etc. Strong technical background with the ability More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

business and technical acumen with demonstrated experience in Solutions Engineering. Proven industry experience in CCaaS and/or adjacent industries such as Conversational AI, Workforce Management, and Quality Management. Experience integrating with CRM systems (Salesforce, Zendesk, etc.) and other third-party applications. Familiarity with creating and managing Web Services (REST More ❯

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯

Hybrid (Minimum 3 days/week onsite) Salary: $126,000 - $220,000 Company Description Our client is a rapidly growing technology company that builds workforce management solutions for businesses of all sizes. Their platform unifies applications like payroll, expenses, and IT management into a seamless system, eliminating the friction typically More ❯