WiFi access points Replacing printer toner on site Liaise with customers via phone, remote sessions, video conferencing or email to provide new equipment as required, working in accordance to SLA's, quality standards and ITIL best practices. Provide hardware and software support on all supported assets. Carry out regular audits and stock inventory checks including correct disposal of packaging. Maintain More ❯
that could be beneficial to them. Processing customer/client information in accordance with processes and procedures Ensuring all calls, emails, tickets, chats & tasks are completed within the specified SLA s. Proactively establishing and maintaining a strong professional working team relationship Key Skills and Experience Contact centre/Customer Service experience. Experience within Telecoms industry (is desirable but not essential More ❯
that could be beneficial to them. Processing customer/client information in accordance with processes and procedures Ensuring all calls, emails, tickets, chats & tasks are completed within the specified SLA’s. Proactively establishing and maintaining a strong professional working team relationship Key Skills and Experience Contact centre/Customer Service experience. Experience within Telecoms industry (is desirable but not essential More ❯
