2 of 2 Permanent Client Onboarding Jobs in Wrexham

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. … Project Management: Develop project timelines and ensure milestones are achieved and identify potential risks and implement mitigation strategies. * Customer Liaison: Arrange and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and More ❯

need an excellent telephone manner and be self-motivated with great people skills. Primary objectives Provide business development support to drive both growth and client retention Identify opportunities for new work within an existing customer base Develop relationships with a wide variety of customers Communicate portfolio of existing company … products, services and new product developments Day-to-day customer support management Key responsibilities Customer account management to an existing client base, contacting clients to build and nurture client relationships, identifying their needs to achieve long term business partnerships Customer support to address enquiries and resolve issues Regular … check-ins and quarterly client telephone reviews Work with the team to successfully on-board and integrate new customers Respond to ad hoc requests and tickets raised by customers Follow up on completion of work and projects Collaborate with the team and share ideas and customer insights Maintain accurate More ❯