1 of 1 Permanent Break/Fix Jobs in Yeovil

End User Support Specialist

Hiring Organisation
UST
Location
Yeovil, England, United Kingdom
possible, assign tickets (Response SLA), resolve, and close those tickets (Resolution SLA) within the advertised timelines. Manage the stock inventory to fulfil swap and / or general requests for hardware replacements Attend, and contribute to, meetings as required for normal business process and service delivery / continuity. Curate … that cannot be handled remotely Coordinate with the PC equipment manufacturers, Customer third parties and other resolver teams for end issue identification, hardware break-fix support, and spares acquisition In the event of repeated equipment failure, coordinate with the problem management team or equipment ...