2 of 2 Permanent Line Management Jobs in Yeovil

journey to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platforms. We are proud of having an inclusive environment where everyone works and collaborates to do great things whilst also being a fun place … other tools and vendor products including reporting tools to provide rich insights into their school’s and students’ success. Key Accountabilities Provides the first line of support and assistance to our clients. Ensures that all support enquiries are responded to effectively and in a timely manner. Reviews the information … are appropriately assigned to the correct team or colleague. Communicates updates to customers in a clear and timely manner. Escalates issues and blockages to line manager promptly. Maintains clear, comprehensive, and timely internal and customer-facing case notes. Assists the department in building and consolidating knowledge within the team More ❯

delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be … required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the … role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and More ❯