Technical Support Manager
- Hiring Organisation
- Jobleads-UK
- Location
- York and North Yorkshire, England, United Kingdom
support function. Reporting directly to the Head of Client Support Services & Environments, you will lead a team of technical support professionals, champion a culture of accountability and development, and serve as a senior escalation point for complex client and platform issues. The successful candidate will bring a unique … investigation and resolution of complex technical challenges. Responsibilities Lead, mentor and develop a high‐performing team of technical support professionals. Drive a culture of accountability, collaboration, continuous improvement and customer excellence. Act as the senior escalation point for critical client incidents and complex technical issues. Partner closely with ...