7 of 7 Permanent Customer Service Jobs in York

IT Service Desk Engineer Location: Fully Remote Salary: £25-£28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact … colleagues with the tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service … providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

Project Delivery TEAM Engineering LOCATION Hybrid (2 days Harrogate 3 days remote) REPORTS TO Head of Engineering ABOUT REDCENTRIC Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud and Collaboration, designed and delivered by our own highly … will involve responding to tenders, bids, and other sources of solution generation. KEY RESPONSIBILITIES: Duties will include, but are not restricted to the following: Customer satisfaction: You will ensure the delivery of high-quality services to customers and on-going commercial viability so that our business becomes a trusted … ensure the right stakeholders are fully engaged in corporate initiatives. You will build team, department, and business consensus to ensure high quality in our service delivery to customers. Resource: You will ensure we have the right quantity and quality of resource to meet the business strategy. You will ensure More ❯

to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion … for networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project More ❯

be installing Fibre connections/including underground or overhead cables and installing broadband connections for our residential and business connections and ensuring an excellent customer service experience every time. You really will be connecting rural communities to a World of possibilities! Here's why you'll love this … great in this role... - You are comfortable working at heights, climbing ladders is no problem for you. - You have experience in a similar role. - Customer care comes second nature to you. - You will have a full clean driving licence The benefits... - Pension – 5% employer/5% employee contribution. - WPA … Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯

FTTH Engineer, you'll benefit from: Competitive salary Company Van 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and … in cabling, splicing, and testing, although these hands-on tasks are not a daily part of this specific role. Excellent communication, people management, and customer-facing skills are essential. You will need the ability to engage effectively with internal planning, project, and delivery teams, and represent the company professionally … Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits. Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover). Assist with installing and commissioning of new street cabinets and 3rd party connections More ❯