Customer Service Jobs in York

Customer Service
North Yorkshire > York

The table below provides summary statistics for permanent job vacancies advertised in York requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 19 9 30
Rank change year-on-year -10 +21 -1
Permanent jobs citing Customer Service 13 46 25
As % of all permanent jobs advertised in York 9.22% 13.53% 7.18%
As % of the Processes & Methodologies category 10.40% 16.43% 7.40%
Number of salaries quoted 13 39 25
10th Percentile £25,250 £22,350 £26,850
25th Percentile £26,250 £25,125 £31,250
Median annual salary (50th Percentile) £42,500 £29,000 £45,000
Median % change year-on-year +46.55% -35.56% -5.26%
75th Percentile £53,750 £33,750 -
90th Percentile £62,500 £39,000 £73,500
North Yorkshire median annual salary £27,500 £29,500 £45,000
% change year-on-year -6.78% -34.44% -8.63%

All Process and Methodology Skills
York

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in York.

Permanent vacancies with a requirement for process or methodology skills 125 280 338
As % of all permanent jobs advertised in York 88.65% 82.35% 97.13%
Number of salaries quoted 65 241 207
10th Percentile £30,500 £25,125 £34,761
25th Percentile £46,250 £31,250 £45,000
Median annual salary (50th Percentile) £52,500 £47,500 £55,000
Median % change year-on-year +10.53% -13.64% +10.00%
75th Percentile £75,000 £58,750 £70,000
90th Percentile £100,000 £70,000 £75,000
North Yorkshire median annual salary £47,683 £41,500 £50,000
% change year-on-year +14.90% -17.00% -

Customer Service
Job Vacancy Trend in York

Job postings citing Customer Service as a proportion of all IT jobs advertised in York.

Job vacancy trend for Customer Service in York

Customer Service
Salary Trend in York

3-month moving average salary quoted in jobs citing Customer Service in York.

Salary trend for Customer Service in York

Customer Service
Salary Histogram in York

Salary distribution for jobs citing Customer Service in York over the 6 months to 22 May 2025.

Salary histogram for Customer Service in York

Customer Service
Co-occurring Skills and Capabilities in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) SharePoint
Applications
1 2 (15.38%) Microsoft Excel
1 2 (15.38%) Microsoft Office
Cloud Services
1 7 (53.85%) Azure
2 6 (46.15%) Microsoft 365
3 5 (38.46%) Dynamics 365
3 5 (38.46%) Power Automate
3 5 (38.46%) Power Platform
3 5 (38.46%) PowerApps
4 4 (30.77%) Entra ID
5 1 (7.69%) Copilot Studio
5 1 (7.69%) Microsoft Copilot
Communications & Networking
1 2 (15.38%) VoIP
Database & Business Intelligence
1 4 (30.77%) Power BI
General
1 2 (15.38%) Social Skills
2 1 (7.69%) Analytical Skills
Job Titles
1 4 (30.77%) IT Engineer
2 3 (23.08%) Developer
2 3 (23.08%) Power Platform Developer
3 2 (15.38%) 1st Line Engineer
3 2 (15.38%) IT Manager
3 2 (15.38%) Platform Engineer
3 2 (15.38%) Power Platform Engineer
3 2 (15.38%) Senior
4 1 (7.69%) Senior Developer
4 1 (7.69%) Senior Platform Engineer
Miscellaneous
1 4 (30.77%) Self-Motivation
1 4 (30.77%) Virtual Team
2 2 (15.38%) Fat Client
2 2 (15.38%) Onboarding
2 2 (15.38%) Thin Client
3 1 (7.69%) Low-Code
3 1 (7.69%) Robotics
3 1 (7.69%) Team-Oriented Environment
Operating Systems
1 6 (46.15%) Windows
Processes & Methodologies
1 7 (53.85%) Problem-Solving
2 6 (46.15%) Artificial Intelligence
2 6 (46.15%) ITIL
3 5 (38.46%) Agile
3 5 (38.46%) Creative Problem-Solving
4 4 (30.77%) Business Intelligence
4 4 (30.77%) Ticket Management
4 4 (30.77%) Waterfall
5 2 (15.38%) Budget Management
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) Critical Thinking
5 2 (15.38%) Data Modelling
5 2 (15.38%) Data Protection
5 2 (15.38%) Line Management
5 2 (15.38%) Network Management
5 2 (15.38%) Platform Engineering
5 2 (15.38%) Project Delivery
5 2 (15.38%) Service Delivery
6 1 (7.69%) Cloud Security
6 1 (7.69%) Collaborative Culture
Programming Languages
1 1 (7.69%) C#
1 1 (7.69%) JavaScript
Qualifications
1 8 (61.54%) Microsoft Certification
2 4 (30.77%) SC Cleared
2 4 (30.77%) Security Cleared
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 2 (15.38%) GDPR
System Software
1 6 (46.15%) Active Directory
2 2 (15.38%) Hyper-V
2 2 (15.38%) VMware Infrastructure
Systems Management
1 2 (15.38%) Microsoft Intune
Vendors
1 13 (100.00%) Microsoft
2 2 (15.38%) VMware