SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. More ❯
closely with tech leads and development teams to ensure timely delivery of high-quality solutions. Monitor and measure product performance, making data-driven decisions to optimise value Customer-Centric Innovation: Incorporate customer feedback into product improvements and innovation. Advocate for the end-user experience in every decision, ensuring our products meet customer … Atlassian suite (JIRA/confluence), and advanced excel skills. Our nice to haves: Financial services or insurance industry experience Rudimentary understanding of Azure products and integration tools. Customer-Centricity: A strong focus on understanding and addressing customer needs. Strategic Thinking: Ability to align product goals with the company's broader objectives. Collaboration: Proven More ❯
maintenance of all required Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customercentric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent More ❯
