8 of 8 Permanent ITIL Jobs in York

gain required customer involvement to resolve and close tickets timely. Skilled in troubleshooting, preferably with experience of working as a support consultant in an ITIL environment. Advantageous Qualifications and Skills Additional Skills: Databricks, Python, .NET Framework (C# or VB.NET) IBM Cognos BI or IBM Planning Analytics Azure Fundamentals (AZ More ❯

mixed business audience. Relationship Building: Ensuring mutually beneficial relationships are built and fostered across multiple business units and departments. A working knowledge of the ITIL framework. Experience in managing the resolution of major incidents. Beneficial Skills: Power BI Reporting: Experience in creating or providing clear requirements for dashboard creation. Agile More ❯

installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification. What Are Our Desired Skills and Capabilities? Skills/Knowledge - Developing professional expertise, applies company More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

ll bring: Proven experience in a PMO Lead or senior PMO role Strong leadership, communication & stakeholder management skills Expertise in tools, frameworks (e.g. PRINCE2, ITIL), and reporting design A detail-driven, results-focused mindset Relevant project management certifications Must be a UK citizen for this role More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a home-based role More ❯

£50,000 – 60,000 plus excellent benefits Hybrid working in Edinburgh Join a leading financial services organisation in Edinburgh. This is a newly created role within the Technology and Security Risk Team. Your expertise in Technology Change and Systems Development More ❯