2 of 2 Permanent Root Cause Analysis Jobs in York

improve support processes, tooling, automation and operational efficiency. Provide leadership during major incidents, coordinating cross‐functional teams and stakeholder communications. Analyze support trends, root causes and service metrics to drive proactive improvements. Support strategic initiatives relating to platform reliability, scalability and client experience. Skills and Experience Proven experience leading … platforms, including application hosting and operational support. Advanced knowledge of Microsoft SQL Server, SSMS and T‐SQL. Strong understanding of incident management, problem management, root cause analysis and service improvement methodologies. Demonstrated ability to lead complex technical investigations involving multiple stakeholders and systems. Exceptional communication and stakeholder ...

assess emerging risks across areas such as cyber security, artificial intelligence, technology change and data governance. Lead the review of incidents, issues and root cause analysis, challenging remediation actions where required. Deliver clear and insightful risk reporting to senior stakeholders and governance committees. Support the development ...