a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum … strategy, to remain effective whilst supporting modern service delivery approaches, including Agile and DevOps. As such the role requires the ability to function seamlessly between strategic thinking and operational management of live services. The role's level of operational responsibility is high and includes leading through major disruption at times of major incidents including cyber security ones. As a … be required to develop strong relationships with Defra group's delivery bodies and Arms Length Bodies (ALBs) in order to deliver core IT services as part of the Service Management Operating Model. Key Responsibilities Primary responsibility is to ensure service availability is maintained at required levels, and in doing so own the responsibilities of: Sets the vision, and strategy More ❯
and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared challenges. We are a Microsoft Solutions Partner, holding Specialisations in AI Platform on … solutions. You will provide expert guidance on cloud strategy, assist in cloud migration projects, and ensure that our customers' needs are met with the highest standards of service. Excellent stakeholdermanagement skills are essential as you will interact with a broad spectrum of customers and internal team members, including direct interactions with senior leadership. Key Responsibilities Design and … execution, and post-migration support. Implement and manage a range of Azure services such as Azure Virtual Machines, Azure Storage, Azure Databricks, Microsoft Sentinel and more. Automate deployment and management processes using Azure Bicep (infrastructure as code) and by utilising tools such as Azure CLI and Azure DevOps. Monitor and troubleshoot cloud infrastructure to ensure high availability and performance. More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
grasp of Agile, DevOps, CI/CD, and test automation frameworks A strategic mindset with the ability to see the big picture and lead with clarity Excellent communication and stakeholdermanagement skills Why You? Because you're not just a technologist-you're a leader, a mentor, and a problem-solver. You're passionate about building solutions that More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
RedRock Resourcing
to-end customer delivery projects – from order receipt to first billing Ensure on-time, on-budget delivery with a focus on customer satisfaction Lead project planning, resource allocation, and stakeholder communication Drive escalations and problem resolution through to successful closure Provide clear, accurate reporting on progress, risks, budgets, and resource forecasts What we're looking for: Strong Project Management background, ideally within a managed services environment Experience delivering VOIP, Wi-Fi, MPLS WAN, LAN, or similar services Excellent communication and stakeholdermanagement skills Proficient with Office 365 (Planner) and ideally Dynamics 365 Comfortable managing multiple projects simultaneously using structured methodologies (Waterfall/Hybrid) Why apply? You’ll join a supportive, professional team in a role where More ❯
role in ensuring compliance with quality standards, customer requirements, and regulatory frameworks, supporting the delivery of safe and reliable products and services. Key Responsibilities: Develop, maintain, and improve quality management systems and processes in line with AS9100, ISO9001, and other applicable standards. Conduct internal and supplier audits to verify compliance and drive continuous improvement. Support product inspections, root cause … industry. Strong knowledge of AS9100/ISO9001 standards and auditing techniques. Proficient in root cause analysis tools (e.g. 8D, Fishbone, 5 Whys) and continuous improvement methodologies. Excellent communication and stakeholdermanagement skills. Ability to work independently and as part of a team, with a methodical and analytical approach. More ❯
reporting and interactive dashboards. The product areas we deliver are foundational and are touched by every customer, and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our York office in the UK, and will be instrumental in the execution of our product and company strategy Your … or enterprise software environment. Ability to define and manage complex product roadmaps and technical requirements. Experience collaborating closely with engineering teams in an Agile environment. Excellent communication, documentation, and stakeholdermanagement skills. Strategic thinker with the ability to translate vision into execution. Any Experience with localisation and or accessibility is helpful Preferred Skills: Familiarity with modelling platforms like More ❯
focus on customer satisfaction. Key Skills & Experience: ✅ Proven experience in project delivery within a tech or MSP environment ✅ Strong understanding of network infrastructure (LAN/WAN/VoIP) ✅ Excellent stakeholder and vendor management ✅ Comfortable working with waterfall or hybrid methodologies ✅ Clear communicator, highly organised, and customer-focused If you're a structured, delivery focused PM who thrives in More ❯