thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2ndLine IT Support Engineer to join our vibrant team in Huddersfield. As a 2ndLine IT Support … Engineer, you'll be tasked with resolving escalated queries and aiding 1st LineSupport Engineers within the timeframes specified by 2ndLine SLAs established by the IT Manager. You'll maintain regular communication with peers to identify areas for process and service enhancements … and project developments will also be part of your role. Hours of Work: Monday – Thursday 8:45-17:00, Friday 8:45-16:00. 2ndLine IT Support Engineer Requirements: Microsoft 365 Office (Word, Excel, and Teams), Admin Centre (e.g. Security and Compliance) Microsoft Windows more »
south yorkshire, yorkshire and the humber, United Kingdom
X4 Technology
New permanent opportunity for a 1st/2ndLineSupport Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd … keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/2ndLineSupport Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software … M365 Windows 7-11 LAN/WAN 1st/2ndLineSupport Engineer Application Process This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Shift F5
Application Support - 2ndline Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2ndLine) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on 0161 388 2635 for more details and an immediate interview. Application Support - 2ndline For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ada Meher
2ndLine Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2ndlinesupport responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Linesupport team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Linesupport team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupport Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
York, England, United Kingdom Hybrid / WFH Options
Hays
2NDLINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2ndLine IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »