2nd Line Support Jobs in Yorkshire

Second Line Support
England > Yorkshire

The median Second Line Support salary in Yorkshire is £29,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 110 173 259
Rank change year-on-year +63 +86 -19
Permanent jobs requiring a 2nd Line Support 40 45 48
As % of all permanent jobs advertised in Yorkshire 1.41% 0.77% 0.60%
As % of the Job Titles category 1.51% 0.81% 0.66%
Number of salaries quoted 40 45 46
10th Percentile £25,950 £26,583 £25,286
25th Percentile £26,750 £29,000 £26,250
Median annual salary (50th Percentile) £29,000 £31,250 £27,600
Median % change year-on-year -7.20% +13.22% +0.36%
75th Percentile £31,250 £33,750 £33,750
90th Percentile £33,750 £35,000 £34,654
England median annual salary £31,500 £31,125 £32,000
% change year-on-year +1.20% -2.73% +6.67%

All Permanent IT Job Vacancies
Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 2,642 5,544 7,293
% of permanent jobs with a recognized job title 93.16% 95.36% 91.14%
Number of salaries quoted 1,348 4,285 3,450
10th Percentile £26,000 £27,000 £31,250
25th Percentile £31,250 £35,000 £39,250
Median annual salary (50th Percentile) £47,683 £49,000 £54,882
Median % change year-on-year -2.69% -10.72% +9.76%
75th Percentile £67,500 £65,000 £70,000
90th Percentile £85,000 £80,000 £82,500
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

2nd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Yorkshire.

Salary trend for 2nd Line Support in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing 2nd Line Support in Yorkshire over the 6 months to 16 May 2025.

Salary histogram for 2nd Line Support in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +49 20 £30,250 -2.22% 3
South Yorkshire +51 10 £30,000 -7.69% 1
North Yorkshire -1 3 £26,000 -14.75%
East Yorkshire +6 1 £29,000 -12.12%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 16 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 35 (87.50%) Active Directory
2 31 (77.50%) Windows
3 18 (45.00%) Law
4 17 (42.50%) Cisco
5 16 (40.00%) Linux
5 16 (40.00%) Python
5 16 (40.00%) Mac OS X
5 16 (40.00%) Cisco IOS
6 14 (35.00%) Windows Server
7 12 (30.00%) Microsoft 365
8 11 (27.50%) ITIL
8 11 (27.50%) Customer Service
9 10 (25.00%) SharePoint
9 10 (25.00%) SLA
9 10 (25.00%) Windows 10
10 9 (22.50%) Cisco Certification
11 8 (20.00%) Social Skills
11 8 (20.00%) Microsoft Exchange
12 7 (17.50%) MCSA
12 7 (17.50%) SQL
12 7 (17.50%) CCNP
12 7 (17.50%) Microsoft Certification
12 7 (17.50%) Apple
12 7 (17.50%) Wireless
12 7 (17.50%) Service Delivery
12 7 (17.50%) Degree
12 7 (17.50%) Android
13 6 (15.00%) Azure
13 6 (15.00%) Microsoft
14 4 (10.00%) Datto

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.00%) SharePoint
2 8 (20.00%) Microsoft Exchange
Applications
1 3 (7.50%) Microsoft Office
Cloud Services
1 12 (30.00%) Microsoft 365
2 6 (15.00%) Azure
3 2 (5.00%) Entra ID
4 1 (2.50%) OneDrive
Communications & Networking
1 16 (40.00%) Cisco IOS
2 7 (17.50%) Wireless
3 4 (10.00%) DHCP
3 4 (10.00%) DNS
4 3 (7.50%) Wi-Fi
5 2 (5.00%) LAN
6 1 (2.50%) VPN
6 1 (2.50%) WAN
General
1 18 (45.00%) Law
2 8 (20.00%) Social Skills
3 4 (10.00%) Analytical Skills
4 3 (7.50%) Organisational Skills
5 1 (2.50%) Finance
Miscellaneous
1 4 (10.00%) Driving Licence
2 3 (7.50%) EPoS
3 2 (5.00%) Life Science
4 1 (2.50%) Educational Technology
Operating Systems
1 31 (77.50%) Windows
2 16 (40.00%) Linux
2 16 (40.00%) Mac OS X
3 14 (35.00%) Windows Server
4 10 (25.00%) Windows 10
5 7 (17.50%) Android
6 3 (7.50%) Windows 7
Processes & Methodologies
1 11 (27.50%) Customer Service
1 11 (27.50%) ITIL
2 7 (17.50%) Service Delivery
3 4 (10.00%) Remote Monitoring and Management
4 2 (5.00%) ERP
4 2 (5.00%) Problem-Solving
4 2 (5.00%) Process Improvement
4 2 (5.00%) Systems Analysis
5 1 (2.50%) Change Control
5 1 (2.50%) Coaching
5 1 (2.50%) Decision-Making
5 1 (2.50%) Migration
5 1 (2.50%) Problem Management
Programming Languages
1 16 (40.00%) Python
2 7 (17.50%) SQL
Qualifications
1 9 (22.50%) Cisco Certification
2 7 (17.50%) CCNP
2 7 (17.50%) Degree
2 7 (17.50%) MCSA
2 7 (17.50%) Microsoft Certification
3 2 (5.00%) CCNA
4 1 (2.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (25.00%) SLA
System Software
1 35 (87.50%) Active Directory
Systems Management
1 3 (7.50%) Microsoft Intune
2 1 (2.50%) Backup Exec
2 1 (2.50%) SCCM
Vendors
1 17 (42.50%) Cisco
2 7 (17.50%) Apple
3 6 (15.00%) Microsoft
4 4 (10.00%) Datto
5 1 (2.50%) Veritas