1 to 25 of 35 Permanent Customer Engagement Jobs in Yorkshire

Applications & Solutions Manager

Location
Sheffield, England, United Kingdom
ownership of application support escalations and the ongoing development of Gripple's key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM. Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics … Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach. Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan. Working with colleagues across the business to identify opportunities ...

Customer Marketing Manager

Location
Leeds, England, United Kingdom
## Customer Marketing ManagerApply: Leeds Office: Full time: Posted Today: JR102250**Job Context**At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions … genuinely love our products and want to share their experiences. From customer events and advocacy programmes to review campaigns and case studies, you'll create memorable experiences that strengthen relationships, build trust and elevate our brand in the market.**What You’ll Do*** Develop and execute customer marketing ...

Digital Experience Manager (FTC)

Location
Hull and East Yorkshire, England, United Kingdom
customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within … complex organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Customer Marketing Manager

Location
Leeds, England, United Kingdom
Context At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions who genuinely love our products and want to share their experiences. From customer … create memorable experiences that strengthen relationships, build trust and elevate our brand in the market. What You’ll Do Develop and execute customer marketing and communication strategies that keep customers engaged throughout their journey. Build and grow a community of customer advocates, encouraging reviews across platforms such ...

Customer Success Manager

Hiring Organisation
GORDON YATES LTD
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

Global Product & Supplier Marketing Manager (Passive Components)

Location
Leeds, England, United Kingdom
most recognised supplier brands.This is a highly visible and commercially impactful role with responsibility for shaping global supplier and product marketing strategies, driving customer engagement and supporting revenue growth across multiple international markets. You'll work closely with suppliers, product teams, regional marketers and commercial stakeholders to deliver … innovative go-to-market initiatives that strengthen market share, increase customer acquisition and unlock new growth opportunities.We're looking for someone who enjoys combining strategic thinking with hands-on execution and is excited by the opportunity to influence global marketing performance within a fast-paced technology environment.Specific focus will ...

Security Pre-Sales Specialist - Systems Integrator

Location
Hull and East Yorkshire, England, United Kingdom
successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security solutions to prospective customers, and supporting … opportunities. Responsibilities: Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

Genesys CX Consultant

Location
Leeds, England, United Kingdom
comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

SAP Service Delivery Manager

Location
South Yorkshire, England, United Kingdom
invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … adjustments available throughout the hiring process. Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer's long-term SAP strategy. The customer operates ...

Three - Retail Customer Advisor (Bridlington) - 37.5 hours

Hiring Organisation
VodafoneThree
Location
Bridlington, North Humberside, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication … customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. ...

Product Owner

Location
Leeds, England, United Kingdom
backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

Senior Solutions Architect (Data & AI) - Leeds based

Location
Leeds, England, United Kingdom
Remote - United Kingdom JOB ID: FEQ427R333 Location: The customer is based in Leeds or Manchester, United Kingdom Industry: Enterprise Retail or CPG (UKI Enterprise) - The customer is based in Leeds. You will be visiting the client or based there for 2-3 days a week. The Role … Senior Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes ...

Technical Specialist (Retail)

Location
Bradford, England, United Kingdom
turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

Product Owner

Location
Leeds, England, United Kingdom
role in shaping and delivering market-leading solutions. This is an opportunity for someone who thrives in collaborative environments, enjoys solving complex customer challenges, and can turn customer needs into valuable product outcomes. What you'll do As Product Owner, you will take ownership of the product backlog … responsibilities include: Managing and prioritising the product backlog Translating requirements into high-quality user stories and acceptance criteria Working with stakeholders to understand customer needs and business priorities Supporting release planning and defining key product features Collaborating with Engineering teams throughout the delivery lifecycle Participating in agile ceremonies ...

Account Director 4

Location
Sheffield, England, United Kingdom
strategic account plans across a portfolio of enterprise customers.Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders.Identify opportunities to expand customer engagement through Insight's technology, services, and solutions portfolio.Drive revenue growth through cross-selling, upselling, and solution-led conversations.Lead virtual account teams … achieve customer objectives and business outcomes.Understand customer priorities, challenges, and long-term goals to position Insight as a strategic partner.Manage pipeline and forecasting activities to drive predictable business performance.Shape compelling business cases and value propositions that support customer transformation initiatives.Collaborate across sales, services, partner, and delivery teams ...

Senior Account Manager – Strategic Accounts & Growth

Location
York and North Yorkshire, England, United Kingdom
Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

Technical Sales Engineer

Hiring Organisation
Verso Recruitment
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
time, Permanent A well-established distributor and manufacturer of high-reliability electronic components is seeking a Technical Sales Engineer to manage and grow its customer base across the North of the UK. This is a remote-based, field-focused role requiring regular customer visits and would suit … opportunity to work closely with engineering and procurement teams, supporting design-in activity, component selection and technically demanding applications, whilst also developing long-term customer relationships and identifying new business opportunities. The Role As Technical Sales Engineer, you will manage and develop an established customer base across ...

Data Engineer

Location
Leeds, England, United Kingdom
succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

Business Applications Lead

Location
Sheffield, England, United Kingdom
application developers through regular one‐to‐ones, clear objectives, workload planning and development support. Who you are: A positive , approachable leader with a strong customer‐focused mindset and a genuine commitment to delivering great service. Able to manage your own workload effectively while setting clear expectations and good working … curious approach to new tools, ways of working, and continuously learning. Skills and experience: Practical experience supporting Microsoft Dynamics 365 Finance and Operations and Customer Engagement, including user support, administration, security roles, configuration and issue investigation. A working understanding of the business processes these applications support, including finance ...

Senior Dynamics 365 / Power Platform Developer

Location
Sheffield, England, United Kingdom
developing Power Platform capability within the wider IT team What We're Looking For You'll bring strong commercial experience in: Dynamics 365 Customer Engagement (CE) Microsoft Power Platform Dataverse Power Apps Power Automate Platform administration and support Solution design and customisation Troubleshooting complex technical issues ...

Presales Executive (Cyber Security)

Location
Leeds, England, United Kingdom
fastest-growing specialists in Cyber Security products and services, the Presales Executive serves as the technical subject matter expert during the customer engagement lifecycle. Working closely with the Commercial Sales team, Account Executives, and Vendor Alliance leads, the Presales Executive is responsible for discovering customer challenges, scoping … SentinelOne, CrowdStrike) and services for our clients. This is a Hybrid position with the successful candidate attending the Leeds office once a week and customer meetings both virtually and in person when required. Key tasks Technical Discovery & Solution Architecture Engage with prospective and existing enterprise clients to analyse security ...

D365 CE / CRM Techno-Functional TSA Consultant

Location
Leeds, England, United Kingdom
nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

Dynamics 365 CE Floorwalker Consultant

Hiring Organisation
TXP Technology x People
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £600.00 per day
inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant/Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The successful consultant … supporting go-live, hypercare, and user adoption programmes. Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution. Excellent stakeholder engagement, communication, and relationship management skills. Strong facilitation, training, and knowledge transfer capabilities. Experience working directly with business users in a fast-paced project environment. ...

SONY Sales Promoter

Hiring Organisation
Hays Specialist Recruitment Limited
Location
York, North Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£12.71 per hour
face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony's innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement … demonstrations to showcase Sony's cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring Sony products are well maintained and visually appealing. Build strong relationships with store ...

Principal Electrical Engineer

Hiring Organisation
Elevation Recruitment Group
Location
Normanton, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
This is an excellent opportunity for an experienced electrical/control systems engineer who enjoys combining technical leadership with people development, continuous improvement and customer engagement . Working as part of an established engineering team, you will lead the design function while working closely with manufacturing, estimating, customers … implement appropriate engineering KPIs and use data to identify opportunities for improvement. Identify and introduce innovative products, technologies and engineering solutions that enhance the customer offering. Work collaboratively with manufacturing, estimating and other internal teams to ensure effective project delivery. Build and maintain strong relationships with customers, understanding their ...