22 of 22 Permanent Customer Experience Jobs in Yorkshire

00am and 7:00pm Are you fluent in German and English and enjoy helping people solve problems? We're looking for a confident and customer-focused Bilingual IT Service Desk Analyst to join the IT support team at Lloyds Banking Group . You don't need years … experience to be successful for this role. If you have strong customer service or contact centre experience, are comfortable speaking to people over the phone, and have a genuine interest in technology, this could be a great opportunity to develop your IT career. You'll be supporting ...

print knowledge Become the in-store print specialist and explain product benefits clearly and confidently Work towards campaign KPIs through helpful, honest and engaging customer conversations Share customer feedback, store insights and complete campaign reporting requirements ARE YOU OUR PERFECT PARTNER? Enthusiastic, approachable and confident starting conversations with … clear communicator who builds positive relationships with store colleagues Proactive, reliable and comfortable working towards KPIs and campaign objectives Retail, sales, promotional or customer-facing experience is desirable, but not essential WHAT YOU CAN EXPECT FROM US £116.96 per day, plus a £25 daily KPI-related bonus Immediate ...

Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators … repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. ...

repairing faults, carrying out quality assurance and firmware updates, and providing trusted technical support. This hands-on opportunity is ideal for a methodical, customer-focused problem-solver who takes pride in technical excellence and wants to build their career within an innovative international business. You will need … Repair products to PCB level, where appropriate, or when specified by the supplier, using available service manuals. • Deliver timely specialist product support to the Customer Service team to facilitate a high-level of Customer Service, as facilitated by the Service Coordinator. • Test products to full factory specifications ...

client is a leading UK airline and holiday company. We're looking for an experienced Lead CRO Developer to join our Digital Experience team and help shape the future of experimentation and optimisation across our websites. If you're passionate about using technology, data and experimentation to improve customer … client flightsand our client packages Were working together to deliver an amazing journey, literally! We work together to really drive forward a Customer First ethos, creating unforgettable package holidays and flights. We couldnt do it without our wonderful people. What you'll be doing: Lead Experimentation Delivery: Lead ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

base + Bonus + Benefits. The opportunity: Transform a large-scale technology operation, challenge the status quo and build a first-class customer delivery function. Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams … combine strategic vision with the practical ability to make things happen. The business has reached a pivotal point. Its technology, people and customer delivery capabilities provide a strong foundation, but there is a clear opportunity to raise standards, improve quality, streamline processes and create a more joined-up, efficient ...

hour Sales Advisor for their store on Parliament Street in York city centre . Youll join a team where confidence, personality and great customer conversations are central to the role. Alongside your basic salary, youll benefit from an uncapped commission scheme that rewards your performance. This opportunity would suit … someone with previous work experience who enjoys meeting people, building rapport and delivering excellent customer service. You dont need a telecoms background, but youll need a positive attitude, strong communication skills and the confidence to keep customers engaged in a retail environment. Whats in it for you: £13.45 ...

ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment, so no two days will … Cyber Security , whilst working closely with our technical and project teams to help bridge any gaps as the business grows. Requirements: - Previous MSP experience (Minimum 3 years) - Previous experience leading, supervising or managing a service desk/team - Fantastic communication and customer service abilities - Strong understanding ...

supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … systems. You will ensure product details, pricing, dimensions, and marketing messages are properly configured, and conduct post-launch site checks to support a seamless customer experience across UK and ROI websites. This is a fixed term role for 12 months What youll be responsible for Actioning ...

decision-making and drive sales opportunities. Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging. Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment. Attend contact centre roadshow activations and tactical pop-up activity, providing … track record of omnichannel routes to market, within the retail, online, digital or the contact centre space. You have a retail background with established experience either in store, area or territory management. You are a confident and passionate communicator delivering in person and virtual training sessions. You are comfortable ...

hiring a Onsite IT Support Engineer( IT Support Center Analyst II) who thrives on solving technical challenges and creating seamless customer experiences. If you're passionate about helping people and love troubleshooting, this role offers the perfect blend of technical work and customer impact. As the Onsite … sessions, for both internal/external end users Perform and support hardware and software IMACDs, reinstallations, updates and downloads To be aligned with Employee Experience teams & strategy To be Digital Citizen model, business partner and IT role model Be a partner in change management adoption, new ways working ...

supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … subject matter expert, where you will train new team members, optimize setup workflows, and guide the team to deliver an outstanding online customer experience. What youll be responsible for Managing end-to-end product setup across multiple systems, maintaining high standards of data accuracy and supporting the team ...

troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory and endpoint technologies, including Intune and Autopilot. - Deliver migrations, infrastructure upgrades and technology … rollouts. - Strengthen security, share knowledge and mentor colleagues to improve service delivery. What you'll bring: - Proven senior IT support experience and strong troubleshooting skills. - Deep knowledge of Microsoft 365, Azure and endpoint management, alongside experience in networking and virtualisation. - Confidence delivering technical projects and working with colleagues ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. Youll be supported from … one. Within your first two weeks, youll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. Youll work as part of a close-knit retail team where collaboration, shared success and learning ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. Youll be supported from … one. Within your first two weeks, youll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. Youll work as part of a close-knit retail team where collaboration, shared success and learning ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

days plus bank holidays Amvia Limited specialises in providing connectivity solutions and collaboration tools to businesses, focusing on driving growth and delivering exceptional customer experiences. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and effective solutions. With … operate. We serve clients of all sizes and excel in providing premium service with a human touch. If you have proven technical support experience within the IT, MSP, or telecommunications industry, and have the willingness to do well and receive brilliant career development opportunities, this could be the perfect ...

Tuesday Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

client is a leading UK airline and holiday company. We're looking for an experienced Lead CRO Developer to join our Digital Experience team and help shape the future of experimentation and optimisation across our websites. If you're passionate about using technology, data and experimentation to improve customer ...

business. Alongside ensuring critical services remain secure, stable and reliable, you'll play a key role in modernising the technology estate, improving colleague and customer experiences, and developing more automated and resilient ways of working. Key Responsibilities Set the direction for infrastructure and platform services across cloud, datacentre, networks … complex technology landscape. You'll bring: A strong background in infrastructure engineering, infrastructure architecture, cloud or network engineering, with progression into senior technology leadership. Experience shaping and managing complex infrastructure environments, including cloud or hybrid platforms, networks, identity and core technology services. The technical confidence to challenge architecture, evaluate ...