9 of 9 DemandTrendPermanent Customer Retention Jobs in Yorkshire

We are looking to recruit a Head of Customer Success to drive customer growth, retention, and lifetime value by ensuring customers achieve their desired outcomes through Tunstall's digital and service solutions. This role is accountable for shaping and delivering our Customer Success strategy across the UK and Ireland, embedding a proactive, insights-led approach … that maximises customer adoption, advocacy, and commercial impact. The Ideal candidate : To be successful in this role you will have significant experience in a Customer Success, Account Management or Strategic Customer Programmes ideally in SaaS, Health tech or complex solution environments. You will have a proven track record of improving customer outcomes and have experience of … project management essentials, A warm and welcoming team environment and a chance to build a rewarding career. Your day-to-day responsibilities will include : Design and lead a modern Customer Success function focused on value delivery, digital adoption, and account health across all solution segments, Build and manage an outcomes-focused team of Customer Success Managers (CSMs) aligned More ❯

accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the … and offers significant autonomy and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and Data. Lead … with commercial and technical teams. Comfortable in a fast-paced scale-up environment. Desirable: Experience working as the sole CRM professional or in a small CRM team. Exposure to customer journey mapping and performance analysis. Interest in fintech, automotive, or consumer tech sectors. Benefits Up to £55,000 base salary Hybrid working (2-3 days/week in Sheffield More ❯

accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the … and offers significant autonomy and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and Data. Lead … with commercial and technical teams. Comfortable in a fast-paced scale-up environment. Desirable: Experience working as the sole CRM professional or in a small CRM team. Exposure to customer journey mapping and performance analysis. Interest in fintech, automotive, or consumer tech sectors. Benefits Up to £55,000 base salary Hybrid working (2-3 days/week in Sheffield More ❯

accessible through innovative payment solutions. Operating across the UK and Europe, they're transforming how consumers manage unexpected costs. As they expand, they're investing in CRM to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You'll be the … and offers significant autonomy and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and Data. Lead … with commercial and technical teams. Comfortable in a fast-paced scale-up environment. Desirable: Experience working as the sole CRM professional or in a small CRM team. Exposure to customer journey mapping and performance analysis. Interest in fintech, automotive, or consumer tech sectors. Benefits Up to £55,000 base salary Hybrid working (2-3 days/week in Sheffield More ❯

This hands-on role will see you take ownership of daily trading performance across the website, email, SMS, and app playing a key role in delivering revenue growth, increasing customer retention, and improving onsite performance. You'll join a dynamic team at a company that develops and sells Cosmetics products direct to consumers. Working closely with the More ❯

Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire Looking to kickstart your career in tech or client services? Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive . This is an ideal opportunity for a confident, people-focused graduate who’s eager to learn, develop professionally, and make a … Spotting opportunities for clients to benefit from new tools and services Staying up to date with developments in financial regulation (full training provided) Helping maintain a high level of customer satisfaction and retention What We’re Looking For: A recent graduate or early-career professional with a strong interest in client-facing roles Great communication skills and More ❯

Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire Looking to kickstart your career in tech or client services? Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive . This is an ideal opportunity for a confident, people-focused graduate who’s eager to learn, develop professionally, and make a … Spotting opportunities for clients to benefit from new tools and services Staying up to date with developments in financial regulation (full training provided) Helping maintain a high level of customer satisfaction and retention What We’re Looking For: A recent graduate or early-career professional with a strong interest in client-facing roles Great communication skills and More ❯

clients aims and ambitions, issues and challenges Develop and maintain strong, long-term client relationships built on trust and results Working collaboratively with the wider operational teams to ensure customer satisfaction related to service delivery/support services across clients. To develop ‘higher and wider’ client relationships across your nominated accounts. Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to develop and agree solutions. About You Can demonstrate a solid understanding of the role of account … management in a Digital/Technology services business Strong understanding of digital, data and technology solutions and delivery approach Excellent communication and presentation skills Proven track record of client retention and account growth Experience managing multiple accounts simultaneously Ability to work collaboratively in a fast-paced, creative environment At Furza, we’re committed to promoting equality, diversity and More ❯

clients’ aims and ambitions, issues and challenges • Develop and maintain strong, long-term client relationships built on trust and results • Working collaboratively with the wider operational teams to ensure customer satisfaction related to service delivery/support services across clients • To develop ‘higher and wider’ client relationships across your nominated accounts • Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to … develop and agree solutions About You • Hardworking, determined individual who is results driven • Strong understanding of digital, data and technology solutions and delivery approach • Proven track record of client retention and account growth • Self-starter equipped with tenacity, resilience and a competitive streak • Strong communicator, with a desire to build long-term relationships At Furza, we’re committed More ❯