1 to 25 of 38 Permanent Customer Service Jobs in Yorkshire with Remote Work Options

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

Service Engineer Position: Field Service Engineer Hours of Work: 37.5 hours per week plus overtime Salary: £36,562.12 plus annual bonus, company vehicle, and additional benefits. Location: Remote-based, servicing sites west midlands and north of west midlands. Role Overview: We are seeking a dedicated and skilled Field … Service Engineer to join the team, reporting to the UK Technical Services Manager. This is a remote role, operating primarily from home. Key Responsibilities: Plan and execute on-site service tasks based on customer requirements. Offer feedback for product enhancements and process improvements. Visit customers to address … specific issues or competitive situations as needed. Deliver exceptional customer service with clear and professional interaction. Ensure equipment operates within expected tolerances through close collaboration with customers. Diagnose machine issues on-site and remotely, quickly identifying causes of failure. Apply electrical and electronic knowledge to resolve technical issues. more »

you are meeting targets. This position is based at our 363 Site in the Sheffield City Centre. ABOUT THE JOB As one of our Customer Service Advisors you will be responding to phone calls, online queries via email and other social media channels. This role includes customer … grammar skills. We’ll give you: £12.00 Per Hour, Plus a pay progression plan in place. 20 days holiday which increases with length of service plus 8 days bank holiday (in lieu if you are scheduled to work). You'll receive up-to-date training and development in … understand the importance of every role within the team ABOUT YOU Will be fluent in French – written and spoken Have excellent written communication and customer service skills in English and French. Able to work at a fast pace, but also maintain a high standard of quality WHAT WILL more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

An exciting IT Field Service Engineer position has come up with a market leading company. The role will use your IT expertise and fault-finding skills to diagnose and rectify faults on cutting-edge simulators. These simulators play a crucial role in training and your contributions will directly impact … duties are normal for this position. This is not an exclusive list. Other duties may be required and assigned. More specifically, this person will: Service, repair, maintenance and upgrade specialist training simulators Travel to client sites as needed to perform essential maintenance and repair work Assist in root cause … failures in the field to help improve the overall quality of the equipment. Assist in the day to day duties of working to solve customer problems and answer their questions. Provide outstanding telephone and face to face customer service Be flexible to the wide variety of demands more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »

Our client is a leading global service provider based in Sheffield. We are delighted to be working exclusively with them to source an experienced Payroll Specialist to be at the forefront of assisting their Customers across multiple communication channels. Located in their friendly Sheffield offices you will be part … a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key role responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Liaise with other internal and external partners to … an escalation point for member queries and complaints relevant to the function. Drive continuous improvement initiatives to enhance our pension services. Develop and implement Customer Services Plans and support strategies for assigned projects. Maintain adherence to Quality & Regulatory payroll standards while delivering exceptional service. Assist in training and mentoring more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

now looking for a move into a more commercial role where you can still use your technical knowledge. The role itself will involve managing customer accounts within the North East region (primarily Yorkshire), assuming responsibility for further developing existing relationships with a number of targeted, strategic and named major … customer accounts working to maximise revenue in their core channels which are rental, sales, service and support. The client is looking for someone with the technical knowledge and will train the account management skills. Responsibilities in the role will include Managing existing strategic and named key accounts. Developing … relationships to continue expansion within existing accounts, identifying new target clients and/or submarkets to break into. Maintaining first rate customer service levels Promoting/championing the company s technical expertise and promotion of product and service USPs. Collaborating with internal stakeholders to maximize market share more »

a Data Product owner to join the data department at Yorkshire Water and help us use data to deliver a better and more efficient service for our customers. Could this be you? 5.5 million people in Yorkshire rely on the services we provide. Every day 2 million homes across … that aid in strategic decision-making; theres plenty of opportunities to utilise and develop your data skillsets whilst making a real impact on improving service to our customers and the environment. Click here to discover more about technology at Yorkshire Water... As our Data Product Owner, youll be accountable … seek responsibility and ownership. Creativity and lateral thinking. Highly motivated and self-reliant with a personal drive for continuous development and demonstrates a strong customer service ethos. Proven analytical and problem-solving abilities. Ability to understand enterprise solutions. High standards of integrity & ethics. Desirable Lean Six Sigma Scaled more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

Reliability Engineer to join the Strategic Maintenance Planning Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … Strategic Maintenance Planning Team (SMP Team) ensure all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. The SMP Team … to non-technical colleagues and define/embed a risk-based inspection programme into the operational plan. Support Reliability Engineers Identifying legislative, regulatory, safety, customer service, environmental, performance and cost impact of asset failure What skills & qualifications you will need: A degree in a relevant engineering discipline (preferably more »

range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance more »

range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance more »

forces. Building a new digital platform for the regulator Social Work England. Providing behavioural analysis and insight to drive EE's evolving digital and customer service offering and delivering marketing and operational print management services to the Ministry of Defence Our clients include National Rail Enquiries, the Cabinet … into the Data Services Director and have responsibility for ensuring that our Appian solutions are delivered to the highest quality with value to our customer, future proofing, and scalability at the forefront of your thinking. Associate Consultants are individuals that have begun their Appian journey and will be positively … on new features or products by Appian. The Senior Consultant knows why it is the best way to do something. These are technical and customer facing role, at all times focusing on the creation and measurement of value to our customers, whether external or internal. Responsibilities We're looking more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and much more. Location: Bradford/hybrid working. We offer a flexible work arrangement for this role … We have an opportunity for an Innovation Technical Specialist to join our Research & Development Innovation team and help Yorkshire Water provide the best possible service to our customers whilst protecting the environment. Our team values creativity offers flexible work arrangements and empowers you to make a lasting positive impact … focusing on creating commercial opportunities to support non-regulated growth within our portfolio of activity. Our vision is to deliver opportunities for resilience, improved service performance and business growth through a programme of Innovation based on a clear articulation of risk and opportunity. We have 6 x Technical Specialist more »

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »

site concepts throughout the UK monthly for your content. This is a great opportunity for you if you enjoy building and maintaining these business customer relationships and brand awareness – their people are their brand which makes them stand out, with their Multi Award winning Marketing team . You thrive … and networking skills Organisational skills, with the capacity to prioritise and work across multiple projects Project and campaign management skills Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers A competitive salary is offered dependant … days holiday plus banks. Hybrid working available - Minimum 3 days office based . Monthly site visits are required with lients for promo opportunites and customer visits for Social Media purposes. This company offers great incentives for supporting the team. I look forward to hearing from you, thank you for more »

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can more »

possible time, as the business works to provide every available opportunity to ensure your success. The business is a mid-tier, market-leading IT Service Provider on the cusp of explosive growth. They are providing some of the most cutting-edge IT solutions in the UK right now, across … years working in the sector. Essential Skills and Experience: Proven track record in Business Mobile sales. An understanding of the IT sales lifecycle from customer reviews through to delivery and support Experienced and comfortable generating own leads (significant amounts of data!) A proven ability to identify sales opportunities and … progress through to close Excellent interpersonal, communication and relationship building skills An understanding of sales strategy, target setting and forecasting A commitment to customer service excellence Must be a proactive self-starter with ambition. Paying up to £35-40k basic, depending on experience + OTE. Remote based. more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »