Lead Desktop Support Analyst - Bradford onsite - £40 -50k
- Hiring Organisation
- Exalto Consulting ltd
- Location
- Bradford, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Lead Desktop Support Analyst (West Yorkshire) Salary: £45,000 - 50,000 Working pattern: Full time on site, 5 days per week Exalto Consulting is recruiting a Lead Desktop Support Analyst to take ownership of day to day deskside support and act as an escalation point … user support. What you'll be doing Leading day to day ticket flow, prioritisation, and service performance against SLAs Acting as escalation for complex desktop, laptop, and user services issues Coaching and supporting other analysts, improving knowledge sharing and ways of working Improving processes, documentation, and standard operating procedures ...