1 to 25 of 43 Permanent ITIL Jobs in Yorkshire

level 7 in Project Management; or equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure the resources required to More ❯

delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive More ❯

as Webex, Skype for Business, Zoom etc. Requirement's At least 2 years experience or equivalent combination of education and related experience may also be considered Some knowledge of ITIL V3 or V4 Foundation Microsoft Operating System (Windows 7-11)/Office/M365 (essential) Excellent MS Office 365 skills as a user (essential) Able to solve simple hardware issues More ❯

supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the More ❯

Understanding of various IT Software and Hardware Microsoft 365 Networking skills Excellent communication and problem-solving skills Relevant certifications would be desirable CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews as soon as relevant applications are received, with it being a one stage face-to More ❯

Skype for Business, Zoom etc. Job Requirements Requirement's At least 2 years experience or equivalent combination of education and related experience may also be considered Some knowledge of ITIL V3 or V4 Foundation Microsoft Operating System (Windows 7-11)/Office/M365 (essential) Excellent MS Office 365 skills as a user (essential) Able to solve simple hardware issues More ❯

ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What's Next? If you're More ❯

with automation and scripting (PowerShell, Python or similar). Solid understanding of system architecture, identity, and hybrid connectivity. Experience leading major incident resolution and root cause analysis. Familiar with ITIL processes and ITSM tools. Able to mentor junior colleagues and share technical best practice. Excellent customer focus, communication, and problem-solving skills. Self-driven and adaptable, comfortable working in a More ❯

organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line More ❯

organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line More ❯

skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Support, MSP, Service Desk, Team Leadership, Microsoft 365, Networking, Windows, Azure AD, Troubleshooting, Coaching, ITIL More ❯

IT Configuration Manager - Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to lead discussions More ❯

https://gov.uk/ukhsa/careers Job description Job responsibilities Essential criteria: Experience in managing a Supply Chain Management systems Experience of delivering systems support within an ITIL aligned organisation Experience in managing inventory, cost management and accounts payable within an ERP system Demonstrable knowledge of managing change through the product delivery life cycle Demonstrable ability to engage More ❯

Desk queue and prioritise tasks effectively. Resolve incidents using problem-solving skills and escalate when needed. Support onboarding of new services in line with the Service Introduction Process. Follow ITIL-aligned incident management processes. Maintain and promote the IT knowledgebase and self-help materials. Ensure compliance with KPIs, SLAs, and security policies. Deliver excellent customer service across all support channels. More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full More ❯

and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for ICS assets. ITIL Incident Management using a Service Management toolset following an established best practice framework process. Essential Requirements: Minimum of 1 years' experience working in an IT customer service or an IT More ❯

Understanding of various IT Software and Hardware Microsoft 365 Active Directory Excellent communication and problem solving skills Relevant certifications would be desirable – CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews during the last week of November, with it being a one stage face-to-face More ❯

stakeholder management and communication skills. Ability to lead cross-functional teams and manage third-party vendors. Experience in delivering large-scale platform upgrades and migrations. Familiarity with Agile and ITIL methodologies. More ❯

relationship management skills Hands on experience of IT infrastructure to include cloud technologies, physical servers, networking, cyber security and storage Expertise in Azure, MS 365 and AD Accreditation on ITIL, Prince2, APM would be highly desirable. This role does necessitate travel to sites throughout the UK and as such a valid driving licence is required. In return, you will be More ❯

for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley More ❯

for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley More ❯

chance for ongoing progression in the business.The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure experience Commutable More ❯