1 to 25 of 40 Permanent ITIL Jobs in Yorkshire

ITIL Problem Manager Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful ITIL Problem Manager will be investigating and analysing incidents to identify underlying problems and root causes by proactivity looking at ServiceNow. As ITIL Problem Manager you should have previous working … of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as ITIL Problem Manager should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a … must and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. ITIL Problem Manager - Apply now we're waiting to invest in your career More ❯

ITIL Problem Manager Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful ITIL Problem Manager will be investigating and analysing incidents to identify underlying problems and root causes by proactivity looking at ServiceNow. As ITIL Problem Manager you should have previous working … of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as ITIL Problem Manager should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a … must and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. ITIL Problem Manager - Apply now we’re waiting to invest in your career More ❯

all the Minimum or Essential Criteria, your application will still be considered so we encourage you to apply. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly. Because of this, you will also need More ❯

What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

and changes in alignment with business objectives. Breaking down complex problems into achievable goals. Identifying root causes quickly and making informed, timely decisions to resolve issues. Comprehensive knowledge of ITIL standards and industry best practices across all service operations disciplines. Solid understanding of change and asset management frameworks , processes, and governance. Proactive and self-motivated , with a strong sense of More ❯

experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under pressure and meet deadlines If you're More ❯

experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under pressure and meet deadlines If you're More ❯

and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯

of financial management, with the ability to support budgeting and forecasting for IT assets. Technical Proficiency: Experienced in IT Asset Management software and tools, with a strong grasp of ITIL standards and industry best practices across the asset lifecycle. Governance, Controls & Policies: Proven track record in implementing and utilising asset management frameworks, policies, and controls to minimise risk, reduce costs More ❯

Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system More ❯

SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast More ❯

role will work on projects in the ARP Service Programme, focusing on service delivery to ambulance Trusts including the introduction of a new Service Partner , Service Desk and associated ITIL processes, a new support process for Control Room positions and the transition of support for radio terminals to new suppliers. No two days are the same working for ARP; it More ❯

UK driving licence. Desirable Skills: Knowledge of cloud platforms, including Azure and AWS. Familiarity with tools such as Zscaler, Cisco Meraki, and network monitoring software. Additional qualifications, such as ITIL or similar certifications. Interested? Please Click Apply Now! Network Engineer More ❯

UK driving licence. Desirable Skills: Knowledge of cloud platforms, including Azure and AWS. Familiarity with tools such as Zscaler, Cisco Meraki, and network monitoring software. Additional qualifications, such as ITIL or similar certifications. Interested? Please Click Apply Now! Network Engineer More ❯

strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IT operations and support methodologies Proven experience in incident/problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholder management skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence, process improvements, and automation What we More ❯

motivate stakeholders. Culturally aware and experienced in matrix-managed environments. Qualifications & Experience Degree in a relevant field (or equivalent experience). Project Management certifications (PMI, PRINCE2, Scrum, etc.) - essential. ITIL certification - desirable. Strong experience with IT development, integration, and cloud-based delivery. Proven ability to manage suppliers and delivery teams across global markets. Experience managing large project budgets and conducting More ❯

strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IT operations and support methodologies Proven experience in incident/problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholder management skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence, process improvements, and automation What we More ❯

DOE Hybrid working (Leeds HQ, with remote flexibility) 25 days holiday plus bank holidays Pension scheme with employer contributions Training and certification support (e.g. Prince2 Foundation, AgilePM, ITIL) Private healthcare (after probation) Employee wellbeing programme Regular team-building and professional development sessions Diversity & Inclusion We believe the best projects are delivered by diverse teams. We are committed to creating an More ❯

DOE Hybrid working (Leeds HQ, with remote flexibility) 25 days holiday plus bank holidays Pension scheme with employer contributions Training and certification support (e.g. Prince2 Foundation, AgilePM, ITIL) Private healthcare (after probation) Employee wellbeing programme Regular team-building and professional development sessions Diversity & Inclusion We believe the best projects are delivered by diverse teams. We are committed to creating an More ❯

Configure and onboard new modules, supporting knowledge transfer and training where needed. Required Experience & Qualifications: Experience working in IT and contributing to software project delivery. Knowledge of ServiceNow and ITIL processes. Previous experience in a similar role or environment. Vocational qualifications or equivalent experience in Agile methodologies. ServiceNow Certified System Administrator and ServiceNow Certified Application Developer . Proven experience in More ❯

a 3rd line level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of ITIL frameworks and governance processes Familiarity with AI technologies and their ethical deployment is highly desirable What you'll get in return You'll be part of a supportive and innovative More ❯

and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as IT Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability More ❯

and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as IT Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability More ❯

and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as IT Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability More ❯