1 to 25 of 52 Permanent ITIL Jobs in Yorkshire

gain required customer involvement to resolve and close tickets timely. Skilled in troubleshooting, preferably with experience of working as a support consultant in an ITIL environment. Advantageous Qualifications and Skills Additional Skills: Databricks, Python, .NET Framework (C# or VB.NET) IBM Cognos BI or IBM Planning Analytics Azure Fundamentals (AZ More ❯

experience with Oracle Fusion Cloud (ERP Financials, HCM and/or ERP Procurement) in similar product lead roles. Strong IT consulting and support background (ITIL, working knowledge of SDLC and of IT infrastructure like server and database management) as well as in depth business processes experience. Solid understanding of business More ❯

prioritize and manage multiple tasks in a fast-paced environment. Customer-oriented mindset with a focus on providing high-quality service. Desirable Exposure to ITIL processes (incident, problem, change management). Experience working with ticketing systems such as ServiceNow, Zendesk, or similar. Familiarity with ERP and finance systems. Understanding of More ❯

prioritize and manage multiple tasks in a fast-paced environment. Customer-oriented mindset with a focus on providing high-quality service. Desirable Exposure to ITIL processes (incident, problem, change management). Experience working with ticketing systems such as ServiceNow, Zendesk, or similar. Familiarity with ERP and finance systems. Understanding of More ❯

management and technical teams in a "self-starter" role. Excellent written and verbal communication skills. Strong attention to the detail. ADVANTAGE Agile project experience. ITIL experience. Experience with working in a well-established DevOps environment DevOps certifications (e.g., AWS DevOps Engineer Professional, Microsoft DevOps Engineer Expert) Facilitating road-mapping workshops More ❯

skills. Familiarity with Windows OS, Office 365, Active Directory, and basic networking. A can-do attitude and the ability to work well under pressure. ITIL knowledge or certifications are a bonus. Ready to take the next step in your IT career? Apply now and be part of a team that More ❯

Excellent knowledge of Digital Workplace technologies and support activities. Good knowledge of Audio Visual and meeting room technologies. Understanding of Cyber Security principles and ITIL concepts. Ability to meet deadlines and cope with pressure. Strong problem-solving skills and a proactive approach. Experience: Experience in providing IT technical support within More ❯

escalation and issue resolution. Experience managing service recovery as a technical recovery manager, including out-of-hours coverage Deep knowledge of IT risk frameworks (ITIL, COBIT), compliance processes, and regulatory engagement Expertise in Power BI, ServiceNow, and other service reporting and monitoring tools to provide actionable MI and track service More ❯

Active Directory knowledge & also Azure Active Directory - proficient in User and Group Admin Tasks - Microsoft Intune - Understanding of TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding Customer Service skills. - Excellent communication skills and performs More ❯

and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line support experience within a multi-site environment Strong knowledge More ❯

and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line support experience within a multi-site environment Strong knowledge More ❯

installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification. What Are Our Desired Skills and Capabilities? Skills/Knowledge - Developing professional expertise, applies company More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

analytics. Aknowledge of information management practices, system development life cycle management, IT services management, agile and lean methodologies infrastructure and operations, and EA and ITIL frameworks. Executive leadership skills along with the energy to continually develop and grow. An ability to manage and mentor a team. Strong communication skills that More ❯

design, processes, and tools associated with network infrastructure. Identify areas for enhancement and propose solutions aligned with business needs and industry best practices (e.g. ITIL). Support IT continuity efforts by ensuring appropriate technologies and processes are in place for data integrity and access. Prioritise and manage workloads to meet More ❯

design, processes, and tools associated with network infrastructure. Identify areas for enhancement and propose solutions aligned with business needs and industry best practices (e.g. ITIL). Support IT continuity efforts by ensuring appropriate technologies and processes are in place for data integrity and access. Prioritise and manage workloads to meet More ❯

design, processes, and tools associated with network infrastructure. Identify areas for enhancement and propose solutions aligned with business needs and industry best practices (e.g. ITIL). Support IT continuity efforts by ensuring appropriate technologies and processes are in place for data integrity and access. Prioritise and manage workloads to meet More ❯

and enterprise clients. What we are looking for: Proven experience in IT Asset Management, both Hardware and Software Asset Management. Strong working knowledge of ITIL best practices, particularly Operational Service Asset and Configuration Management (SACM). Experience with asset discovery tools and associated data management platforms Experience in Configuration Management More ❯

management experience in multiple environments at Lead level within a DIT environment. Experience working in large, complex organizations and deploying services in various models. ITIL certification or experience. Previous NHS experience. Extensive IT project delivery experience, including database technologies, configuration, implementation, and performance improvements. Staff leadership experience. Skills & behaviors Ability More ❯

Nice to Have: Familiarity with financial services regulatory requirements (e.g., FCA, PRA). Experience with hybrid cloud infrastructure programmes. Relevant certifications (e.g., PRINCE2, PMP, ITIL, Agile). Additional Details: Inside IR35 : This role is subject to IR35 regulations and will require engagement via an approved umbrella company. Location : While based More ❯

Nice to Have: Familiarity with financial services regulatory requirements (e.g., FCA, PRA). Experience with hybrid cloud infrastructure programmes. Relevant certifications (e.g., PRINCE2, PMP, ITIL, Agile). Additional Details: Inside IR35 : This role is subject to IR35 regulations and will require engagement via an approved umbrella company. Location : While based More ❯

at Lead level with a DIT environment. Experience of working in large and complex organisations and running services in a variety of deployment models. ITIL Desirable Previous experience of NHS. Extensive experience of IT project delivery, including database technologies, configuration, implementation, and performance improvements Staff leadership Skills & behaviours Essential Ability More ❯

clinical processes/terminology Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off Knowledge of change management principles (ITIL) Skills Essential Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills Develop and maintain communication with people about difficult matters More ❯

first line experience, ideally within a Public Sector environment. Experience of the full Microsoft suite of products, including M365. Helpdesk experience ideally within an ITIL setup. Experience of device set-up and implementations. Must have excellent communication skills. What you'll get in return Competitive day rate What you need More ❯

be able to demonstrate proven experience in a similar Desktop Support/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune. Strong experience of supporting Mobile devices (Android/iOS) and More ❯