1 to 25 of 38 Permanent ITSM Jobs in Yorkshire

Schneider Digital Strategy, policies, and rules What qualifications will make you successful 3+ years end user support experience in different platforms Experienced with ITSM tools and VIP user’s support Microsoft certified professional SCCM, AD, McAfee, MS Outlook, Office 365, Service Now Needs to be continually learning the latest platforms ...

Azure, Active Directory, Intune, MS Office, Win11, Mac OS, Malware, Security fundamentals (e.g. anti-virus, Phishing, IP Spoofing) Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment ...

Schneider Digital Strategy, policies, and rules What qualifications will make you successful 3+ years end user support experience in different platforms Experienced with ITSM tools and VIP user's support Microsoft certified professional SCCM, AD, McAfee, MS Outlook, Office 365, Service Now Needs to be continually learning the latest platforms ...

level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding customers, escalations and high-priority incidents. Data-driven, commercially aware and passionate about delivering excellent customer service. The Opportunity ...

level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding customers, escalations and high-priority incidents. Data-driven, commercially aware and passionate about delivering excellent customer service. The Opportunity ...

support level, supported by excellent troubleshooting skills. Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change ...

that underpin the end-user digital experience, ensuring these services are secure, resilient, supportable, and continually improved in alignment with University strategy and IT service management best practice. As the senior technical specialist for the Digital Workspace estate, you will help shape and develop the technical roadmap and future direction ...

Assist with user onboarding, moves, and leavers processes. Maintain asset records, stock levels, and documentation. Log and manage incidents and service requests via an ITSM platform. Provide local support for IT projects, upgrades, and deployments. Escalate infrastructure, application, network, and security issues where appropriate. Required Experience Previous experience in IT ...

cases. Experience with Rovo and emerging Atlassian AI capabilities. Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. We all have our part to play: We're committed to our vision and demonstrate behaviours which ...

patterns, including nights/weekends Desirable: Industry-recognised certifications (e.g. CompTIA Security+, SSCP, CEH, GCIH) or working towards Familiarity with SIEM platforms or IT service management tools Track record of meeting SLA-driven targets in a fast-paced environment Comfortable operating within a round-the-clock, shift-based service model ...

services or banking sector experience, which is highly desirable. Apply knowledge of technology platforms, cloud services, infrastructure, and enterprise applications. Demonstrate familiarity with IT service management and operational frameworks. Bring experience working within highly regulated environments. Hold relevant certifications such as Agile, Scrum Master, SAFe, PRINCE2, PMP, MSP, or equivalent. ...

supporting Windows and Microsoft 365/Azure, including Active Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine ...

supporting Windows and Microsoft 365/Azure, including Active Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine ...

platform, additional hands‐on KQL/SPL, PowerShell/Python experience preferred Demonstrable experience with Security Orchestration and Automation Strong understanding of ITSM workflows, implementing operational processes, and service delivery Practical experience coordinating vulnerability remediation with Infra/Cloud/App teams and tracking outcomes with data‐driven dashboards Solid ...

services or banking sector experience, which is highly desirable. Demonstrate knowledge of technology platforms, cloud services, infrastructure, and enterprise applications. Show familiarity with IT service management and operational frameworks. Bring experience working within highly regulated environments. Hold relevant certifications such as Agile, Scrum Master, SAFe, PRINCE2, PMP, MSP, or equivalent ...

improve service delivery Experience, Qualifications, and/or Skill set Experience managing an IT support or service delivery team A good understanding of IT service management and service levels Strong communication and stakeholder management skills A calm, organised approach to resolving problems and improving processes Experience in a regulated environment ...

Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical ...

Skills/Must Have A minimum of 3+ years of SOC operational experience, demonstrating a strong background in alert triage, incident analysis and escalation ITSM/ticketing platforms (such as ServiceNow) and processes (ticket prioritisation, SLAs etc) Microsoft - including Sentinel and Defender XDR SentinelOne - including both endpoint and AI SIEM ...

endpoint management, security compliance, vulnerability remediation, and automation. The role requires deep expertise in Tanium modules, scripting, endpoint management, and integration with enterprise ITSM and security tools. Key Responsibilities Tanium Platform Administration Administer and maintain Tanium infrastructure. Configure and manage Tanium modules: Asset Discover Deploy Patch Comply Enforce Reveal Threat ...

leading 24/7 IT Operations, NOC or Command Centre environments Strong Major Incident Management experience ITIL 4 knowledge Experience with ServiceNow or similar ITSM platforms Strong supplier and stakeholder management skills Experience with monitoring/observability tools Confidence making high-pressure operational decisions Leeds – on-site 24/ ...

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements. You will manage major ITIL ...

will provide approachable and effective technical support to staff and students. Your responsibilities will include: Managing and updating support tickets through the Halo ITSM service desk. Diagnosing and resolving hardware, software, account and connectivity issues. Escalating unresolved or more complex problems to the IT Services Delivery Manager. Producing clear technical ...

security Day to day contact with outsourced ICT providers or key service providers Certification in information security, technology risk, audit, cyber security, ISO27001, IT service management or operational resilience Broader corporate awareness spanning health and safety, ICT systems, information management, data protection, procurement and outsourcing oversight How to apply Interface ...

security Day to day contact with outsourced ICT providers or key service providers Certification in information security, technology risk, audit, cyber security, ISO27001, IT service management or operational resilience Broader corporate awareness spanning health and safety, ICT systems, information management, data protection, procurement and outsourcing oversight #J-18808-Ljbffr ...

managers and business analysts to deliver enterprise wide ServiceNow solutions Certified ServiceNow System Administrator Certified Implementation Specialist in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular ...