management qualifications (e.g. Prince II, Certified Scrum Master) Significant experience managing digital transformation projects and specifically implementations of workforce management Proficiency in project management software (e.g., MS Project, Planview, Jira) and Microsoft Office Suite Experience leading and providing guidance to a team Excellent written and verbal communication skills, capable of engaging effectively with a diverse group of stakeholders Analytical More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
interactive investor
operational efficiency and customer experience. Awareness of industry trends, competitors, and innovation in digital investing and platform experiences. Experience with conversion rate optimisation (CRO), service design, or funnel analysis. Jira and Confluence proficiency. Experience mentoring Associate Product Analysts or supporting capability development within the product team. Benefits Group Personal Pension Plan – 8% employer contribution and 4% employee contribution Life More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Pharmacy2U
. Strong knowledge of testing principles, quality management systems, and governance frameworks. Understanding of risk-based testing, defect management, and release readiness assessment. Knowledge of test management tools (e.g., Jira, Zephyr, Xray, TestRail). Familiarity with regulatory and compliance frameworks (e.g., GDPR, ISO, GxP, NHS Data Security Standards). What happens next? Please click apply and if we think More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
IDHL
Account Managers, and developers to deliver projects on time Respond to client tickets via the Support Desk and provide excellent technical support What You'll Bring Familiarity with Git, JIRA, and modern development workflows Basic understanding of Liquid, JavaScript (ReactJS), and Shopify architecture Interest in learning Shopify APIs, checkout customization, and app development Willingness to learn database management, DevOps More ❯
management or possessing a project management certification is highly desirable e.g. PRINCE2 Experience in using cloud-based support desk software e.g. Zendesk Experience using Atlassian's suite of products (Jira and Confluence) Previous experience working in a customer success role Previous experience working in a small to medium-sized business An active interest in technology, including knowledge of SaaS More ❯
Birstall, Batley, West Yorkshire, England, United Kingdom
SF Recruitment
as the first point of escalation for all technical queries & issues across the company's applications - Conduct web/mobile application testing when required - Champion the use of a Jira ticketing system to manage tickets effectively - Champion companywide commitment to improving the support function & customer communication Personal requirements: - A background in hands on system & software application support - Previous experience More ❯
wakefield, yorkshire and the humber, united kingdom Hybrid/Remote Options
Propel Tech
functionality Knowledge of web service development (e.g. WCF, Web API) and Entity Framework Proficiency with SQL environments (MS SQL, MySQL, PostgreSQL) Familiarity with Angular, React or Experience with Git, Jira, and modern development workflows Problem-solving mindset, strong attention to detail, and effective communication skills Experience in a consultancy environment (desirable) Experience with WinForms or WPF (desirable) Our process More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Pharmacy2U
in digital products or services. Experience in healthtech, med-tech, online pharmacy, or other regulated environments. Understanding of eCommerce journeys or digital prescription models. Experience using tools such as Jira, Confluence, Figma, Miro, GA4, or similar. Knowledge of NHS systems, digital health standards or regulated health environments AND/OR and understanding of eCommerce or online prescription fulfilment journeys. More ❯
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the Global Banking School ticketing platform to meet the needs of the GBS stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts … roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal … software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with JiraMore ❯
Online, OneDrive for Business) Exposure to Office Engineering (Telemetry, Add-On management & governance) Experience or interest in scripting/coding (PowerShell, Power Platform, GraphAPI, JSON, Terraform) Working knowledge of Jira and Confluence Enthusiasm for process improvement using Automation and AI If this sounds of interest to you and you have experience with the skills listed above, please do not More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Addition
improving processes. Proven experience being client-facing and providing support across phone, email and video. Hands-on with modern support stacks (e.g. Zendesk/Intercom), ticketing and product tooling (Jira), and CRM (Salesforce). Calm, clear communicator who manages escalations with professionalism and care. Experience in high-growth/scale-up environments; M365/AD or Google Workspace admin More ❯
middlesbrough, yorkshire and the humber, united kingdom Hybrid/Remote Options
Double Eleven
deliver assets cooperatively and independently within a 3rd Party production environment Has expertise with PBR, lighting, rendering, and material authoring Collaborate with Production to prioritize work, identify issues in JIRA, and escalate them to production, ensuring tasks have sufficient information Reviewing work to meet the technical requirements and following best practices for the highest quality Proactive in finding answers More ❯
Technical Product Manager - Roadmapping/Jira/Stakeholder Management - Bradford A thriving agency are seeking a delivery focussed Technical Product Manager to take ownership of digital products. You will work alongside designers, developers and product leads to ensure products are delivered on schedule to the client's expectations. What You'll Do Own delivery from kickoff to launch across … like your ideal role apply now or send your CV and examples to or call me on to discuss the role in more detail. Technical Product Manager - Roadmapping/Jira/Stakeholder Management - Bradford More ❯