4 of 4 Permanent Knowledge Management Jobs in Yorkshire

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared … review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead ...

roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them … identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

problems that truly matter. Your Impact: What You'll Be Doing Troubleshoot and Resolve Customer Issues: Take ownership of escalations, applying deep product domain knowledge to troubleshoot issues as part of a Root Cause Analysis to ensure the core problem is identified. You'll reproduce customer issues, investigate … excellent judgment. Champion Continuous Improvement: Build strong relationships with stakeholders in Engineering and Support to drive improved customer and support outcomes. You will leverage knowledge of customer success and support teams to identify areas of the product which generate a large number of queries . This data is then ...