for internal and external stakeholders Provide guidance to colleagues by sharing best practices in data analysis, fostering a culture of data literacy, and supporting staff development through coaching and knowledgetransfer Working with the IG Lead, consider how emerging AI technologies can be seamlessly incorporated into routine workflows and integrate into our existing clinical systems (such as SystmOne … stakeholders, including funders and regulators Provide guidance to colleagues by sharing best practices in data analysis, fostering a culture of data literacy, and supporting staff development through coaching and knowledgetransfer As part of the AI Taskforce, you will assess and provide a perspective on how AI driven data analysis can be used to support clinical decision making … the title of the post and its grading, as requested by your line manager or their higher level of authority on behalf of the charity. Person Specification Experience Essential Knowledge and practical experience of data tools such as Excel, Power BI, SQL or other visualisation tools Proven experience in data analysis, preferably in healthcare, charity or public sector Ability More ❯
across a range of devices. Exceptional Customer Service skills with good telephone manner Proven experience working within IT service delivery Excellent troubleshooting and problem-solving skills Excellent ability to transferknowledge within a team The below skills/experience would be beneficial to the role: Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual More ❯
LS10, Leeds ICD, City and Borough of Leeds, West Yorkshire, United Kingdom
Steeper Group
across a range of devices. Exceptional Customer Service skills with good telephone manner Proven experience working within IT service delivery Excellent troubleshooting and problem-solving skills Excellent ability to transferknowledge within a team The below skills/experience would be beneficial to the role: Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Good Travel Management
Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledgetransfer within the team and across departments to elevate system literacy and … About you: Industry experience with travel technology background ideally coming from a Travel Consultant role Strong GDS Experience, with previous experience of working with online booking tools Travel industry knowledge of fares and ticketing Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the More ❯
planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to … optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You … documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
customers and regulators. The Asset Technical Support Electrical Engineering team are a multidiscipline team covering technical support to the business on Electrical Issues E,M & I. The expertise and knowledge amongst the team allows us to lead and support the business in complex investigations, solution creation, managing investment and regulatory compliance. The Asset Technical Support Engineer will develop detailed … onsite works using CDM/MP01 into minor electrical projects and proof of concept of innovative technologies. You will provide coaching and mentoring to team members to support the transfer of specialist knowledge and succession planning within Yorkshire Water. What skills & qualifications you will need: It is essential that you hold a formal engineering qualification to a minimum … or production-based engineering operations. Ability to develop and write technical reports, engineering standards, and specifications. Experience in developing engineering solutions and incorporating them into work packages/specifications. Knowledge and ability to deliver a full Root Cause Analysis Investigation (RCA) following incidents and failures of process equipment and assets. Knowledge of Management of Change (MoC) procedure in More ❯