2 of 2 Permanent Major Incident Manager Jobs in Yorkshire

Major Incident Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Major Incident Manager Salary: Up to £45,000 Location:Sheffield or Nottingham Hours … friendly people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is looking for a Major Incident Manager to join our Service Management Office Were looking for aMajor Incident Managerto take charge of critical incidents across our organisation and client base. Youll … be the driving force behind the resolution of major incidents, ensuring minimal disruption and maximum communication. Your main duties will include: Lead the end-to-end management of major incidents across all in-scope organisations. Drive efficiency and effectiveness in the major incident process. Produce and analyse SLA/KPI reports to improve service quality. Facilitate More ❯

about working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Major Incident Manager to join our Service Management Office. You'll oversee critical incidents across our organization and client base, ensuring swift resolution and effective communication. Your main … duties: Lead the management of major incidents across all in-scope organizations. Enhance the efficiency of the major incident process. Produce and analyze SLA/KPI reports to improve service quality. Facilitate technical and managerial conference calls during incidents. Provide clear and timely communication to clients. Ensure smooth handover to Problem Management with actionable insights. Maintain and … improve incident processes and documentation. Act as an escalation point and deputy to the Major Incident Manager Lead. Participate in a rota covering core hours and on-call support outside these times. What we're looking for: Strong communication and stakeholder management skills. Ability to stay calm and professional under pressure. Proven ability to prioritize, multitask More ❯