Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
As Lead Operations Manager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with impact. … Were building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data capability. … What we mean by this is that alongside leadership and management skills, you must be good with data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. More ❯
Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk Manager you … should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only interested in … Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into OperationsManagement! Apply Now! We need to move quickly More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30-£35k + Skill development & Caree
Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk Manager you … should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only interested in … Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into OperationsManagement! Apply Now! We need to move quickly More ❯