include: • Developing and implementing expansion strategies for our PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performancemetrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship … strategic partners and own our network expansion strategy end-2-end. - Work with location partners to ensure Amazon awareness, exposure, and ultimately growth increases. - Actively monitor partner's location performance and pro-actively implement follow-up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management … complex, multi-stakeholder projectsa Technical & Analytical Skills - Advanced proficiency in MS Office, particularly Excel for data analysis and Word for strategic alignments - Experience with data-driven decision making and performancemetrics analysis - Familiarity with project management Language & Communication - Dutch language skills are a plus - Advanced written and verbal communication skills Leadership & Interpersonal - Strong track record of cross-functional More ❯
understand initiatives in detail, influence without authority, and deliver meaningful results to make an impact A day in the life Key responsibilities include: • Identify improvement opportunities by comparing process performance and variations across the network (1P and 3P) • Monitor and analyze key input metrics, implementing improvement actions using standard templates • Review and validate results using standardized reports and … and document successful initiatives • Strengthen the framework for capturing and scaling site innovations • Support large-scale improvement projects with significant network impact • Organize weekly and monthly business review on performancemetrics, project implementation, and improvement initiatives • Build strong relationships with stakeholders to ensure buy-in for initiatives • Own the deployment of network initiatives at site level • Support testing More ❯
tool creation, revamp, and migration projects. Evaluate and implement innovative technologies to enhance operational efficiency. Drive the adoption of new tools and systems across the organization. Data Analytics and PerformanceMetrics: Conduct in-depth data analysis to derive actionable insights. Design and populate comprehensive metrics dashboards for performance tracking. Collaborate with Supply Chain Analytics team to … ensure dashboard accuracy, report integrity, and data quality. Performance Management and Reporting: Define, measure, and present key operating metrics to senior stakeholders. Lead weekly, monthly, and quarterly performance review meetings. Develop and implement strategies to address performance gaps and capitalize on opportunities. Knowledge Management and Documentation: Oversee the maintenance and updates of Wikis, Standard Operating Procedures … or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 5+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements More ❯
driving process improvement. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performancemetrics associated with this- role are target daily/weekly output, SLA adherence as an input … to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT). Key job responsibilities 1. Day-to-day management responsibility for high velocity assembly operations 2. Act as point … of escalation for all vendor related issues 3. Manage vendor operational excellence through data driven metrics and continuous improvement activities 4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure 5. Drive complex business analysis to identify business opportunities to improve internal and external processes 6. Work cross-functionally to identify and apply best More ❯
insights regarding DSP partners Partner with cross-functional stakeholders across various organizations, geographies, and leadership levels to drive programs that enable DSPs and Amazon Logistics to be successful - Analyze metrics and patterns of behavior to inform business decisions - Operate and deliver in a fast-paced environment - Collaborate with Data Analytics and Tech teams to articulate and prioritize feature needs … closely with our stakeholders in assessing the health of our business partners (i.e. the network) and how we can improve the "win-win" collaboration with our DSPs while improving performance and compliance. BASIC QUALIFICATIONS - Bachelor's degree - Experience in managing projects - Experience managing stakeholders - Experience in data analysis - Experience with data visualization using Quicksight or similar data visualization tools … Experience in working with a variety of organizations and management levels - Excellent verbal/written communication skills - Ability to work across multiple teams to create solutions to monitor business performance and interpret key performancemetrics into actionable recommendations. PREFERRED QUALIFICATIONS - Master degree/MBA - Experience in scripting for automation (e.g. Python) and SQL skills. - Experience in operations More ❯
and disciplining employees; planning, monitoring, and appraising job results. - contribute to continuous process improvements to deliver on our goals of high availability and low cost. - maintain up-to-date metrics dashboards and will create reports for management as required. A day in the life - The Logistics Manager shall support the Data Center Operations team in Singapore with maintaining, receiving … Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you … years of warehousing or logistic experience - Min. 3 years experience managing or supervising teams - MS Office experience required, with good level in: Excel - Experience querying data and developing performancemetrics PREFERRED QUALIFICATIONS - Proficient with computers and Microsoft Office (Outlook, Word, Excel, Power point) - Strong understanding of distribution warehousing practices - Knowledge of IT Industry Logistics would be an advantage More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Transaction Network Services
team and work to ensure that we optimise resource allocation so that supply meets global demand and we leverage a follow the sun model where possible Develop and implement performancemetrics to drive efficiencies, reduce human error and operating expense across Operations Lead, mentor and coach experienced network Engineers. Set out and progress individual SMART goals and development … plans across the team that are aligned to and supportive of the Vision for the team. Identify and constructively deal with any performance or training gaps across the team Collaborate with others in TNS as 'One Team' to help deliver our collective goals and lead a global mentality Accountable for Technical design, implementation, testing, coordination, and transition into operational … experience with, network/application level packet capture and trace analysis to solve problems Works under minimal supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities Exceptional communication and problem-solving skills and can act as a Project Manager for their work Extensive knowledge of and experience with the networking platforms in More ❯
strategic Senior Product Manager to lead one or more of our core SaaS products or product lines. In this role, you'll take full accountability for your product's performance, direction, and long-term success-not just through feature development, but through any initiative that delivers measurable value to customers and the business. You'll be expected to lead … unique opportunity to help shape the future of the company and make a real impact in the EdTech market. Key Responsibilities: Own the vision, customer value proposition, roadmap, and performance of your product(s), with clear accountability for outcomes. Drive structured discovery to identify and validate the most impactful opportunities. Be data- and outcome-driven in defining and prioritising … lead cross-functional initiatives involving teams across product, marketing, commercial, operations, and customer success. Drive fast learning cycles and value realisation through agile iteration and continuous feedback loops. Monitor performance and close the loop: track outcomes, learn from what works and what doesn't, and refine your approach accordingly. Communicate vision, priorities, and progress clearly to a wide range More ❯
targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performancemetrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯
support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of … modern technologies and get hands-on with cases, driving innovation and improvements, as well as having a track record of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance … vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer success, supported by ITSM reporting and communication practices. A data-driven mindset — comfortable with ITSM toolsets, dashboards, performancemetrics, and SLA monitoring. Excellent coaching skills - able to embed a culture of ownership, accountability, and shared success using ITIL service principles. Strong communication skills – a flexible mindset More ❯
initiatives. Key Job Responsibilities Ensure a safe work environment Lead and supervise a team of team leaders, supported by PAs in Operations Oversee overall quality, productivity, and dark store performance Appraise performance, resolve issues, and address staffing needs Review work forecasts and determine productivity requirements to meet objectives Maintain building health and inventory metrics with top-quality … team development, and create leadership pipelines Maintain good stakeholder and project management skills Coordinate cross-functionally to implement best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon experience Ability to work flexible schedules, including weekends, nights, and holidays PREFERRED QUALIFICATIONS 2+ years of experience … with performancemetrics, process improvement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application and hiring process, please visit this link . For regions not listed, contact your Recruiting Partner. Posted: Multiple dates in May 2025, with recent updates Amazon is an equal More ❯
SIAM Reporting Manager is responsible for the strategic design, delivery, and continuous improvement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third-party suppliers, and aligned with organisational objectives. By producing clear, actionable insights and assurance reporting, the role supports data-driven … decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuous improvement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuous improvement of the SIAM reporting framework, ensuring reports deliver actionable insights into service performance, compliance, and improvement opportunities. Collaborate with … priorities, and evolving business needs. Deliver regular, high-quality SIAM reporting across suppliers, resolver groups, and internal service management functions/processes. Establish and enforce standards for reporting formats, metrics, and data sources to ensure consistency, comparability, and alignment with ITIL and SIAM principles. Drive the enhancement of dashboards and visualisations to improve usability, relevance, and stakeholder engagement, incorporating More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural Competencies Demonstrate a desire to … succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining More ❯
targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities Team Leadership & Development: Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy: Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement: Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance: Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performancemetrics to optimize the entire revenue lifecycle Process Improvement: Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯
Barnsley, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
Competencies A proven ecommerce expert with experience managing a product based ecommerce platform Strong technical acumen with CMS platforms, and marketing tools like Klaviyo. Analytical mindset — comfortable working with performancemetrics and web analytics. Commercially driven — you love seeing your ideas translate into measurable growth. Collaborative but independent — you thrive both on your own and within cross-functional More ❯
quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency verbal and written communication skills in English • Experience in understanding performancemetrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead More ❯
continuing to develop a positive, open and honest working environment for all. Reporting to the Lead Data Analyst for eCommerce, this role will focus on analysing eCommerce and commercial performance, including site dynamics, customer interactions, and product/category trends. The Data Analyst will play a key role in extracting insights from the newly developed site, covering all business … ll be doing? Analyse eCommerce and commercial data to derive actionable insights that support business growth and enhance customer engagement. Develop and maintain dashboards and reports that track key performance indicators (KPIs), site metrics, and sales performance across all verticals. Oversee the analysis of high-level site performancemetrics, such as overall traffic trends, conversion … rates, and customer engagement. Provide strategic insights into key user behaviours and site interactions to inform leadership on overall website performance and identify areas for improvement. Use advanced analytics techniques to understand customer purchasing patterns, preferences, and trends within the eCommerce environment. Identify opportunities for enhancing customer experiences and driving repeat purchases through personalised marketing and targeted promotions. Collaborate More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Asset Resourcing
a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. Youll be central to delivering innovation … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performancemetrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯
Barnsley, South Yorkshire, England, United Kingdom
Asset Resourcing Limited
a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. You’ll be central to delivering … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performancemetrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯
you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great time to be joining us! We are growing year … ll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performancemetrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. More ❯
presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro More ❯
and implement a comprehensive digital strategy Lead SEO, content marketing, outreach, and website optimisation Manage AI-generated media using tools like MidJourney, DALL·E, Runway, or Sora Oversee website performance and content publishing (WordPress) Plan and execute paid advertising campaigns (Google, Facebook, LinkedIn) Monitor and report on digital performancemetrics and KPIs Lead a small team of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Verse Group Limited
you will work closely with Subject Matter Experts and internal leaders to ensure our work meets our client expectations. You will have clear accountability for squad success, including delivery performance, margin management, and team cohesion. While you do not hold formal line management within the squad, you are responsible for building a high-performing, customer-centric team structure. You … the account, working closely with the Account Director and Leadership Team. Own and manage the MAB account delivery budget, ensuring delivery costs, resourcing, and outputs support agreed profitability and performance targets. You are accountable for the commercial performance of the squad within the agreed cost of sales framework, primarily staff and freelance costs. Where additional budget is required … to drive efficiency and consistency. Act on insight from Subject Matter Experts to ensure delivery processes align with technical direction. Provide operational leadership for process decisions, systems, and workflows. Performance & Quality Management Set appropriate KPIs and performancemetrics for the MAB account in collaboration with the Account Director and Leadership Team, and lead ongoing reporting on delivery More ❯
Manager to lead the development, implementation, and evaluation of training programs across the organization. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance improvement. This role is crucial to fostering a culture of continuous learning and ensuring that employees have the knowledge and skills to succeed. Key Responsibilities: · Develop and implement comprehensive … process, compliance, technical, soft skills, and leadership training programs. · Conduct training needs assessments to identify skills or knowledge gaps and recommend targeted interventions. · Evaluate training effectiveness through assessments, feedback, performancemetrics, and ROI analysis. · Process documentation and training course design. · Collaborate with department heads to tailor training programs to functional requirements and performance goals. · Select and manage More ❯
leadership skills, a passion for sales, and the ability to communicate effectively with diverse clients. As a Sales Manager, you will be responsible for developing sales strategies, managing team performance, and ensuring exceptional customer service. Key Responsibilities : Sales Strategy and Planning: Develop and implement strategic sales plans that align with the overall business objectives. Analyse market trends, competitor activities … key customers to ensure satisfaction and uncover new business opportunities. Sales Execution: Oversee the day-to-day sales operations, ensuring effective execution of sales strategies. Monitor and analyse sales performancemetrics to identify areas for improvement and take corrective actions as needed. Collaborate with cross-functional teams to ensure seamless delivery of products and services to our customers. More ❯