5 of 5 Permanent Performance Metrics Jobs in Yorkshire

across incident, problem, release, capacity and availability management, together with business-as-usual stakeholder engagement Contribute to the development, monitoring and analysis of service performance metrics, identifying trends and recommending evidence-based service improvements Undertake proactive stakeholder engagement, maintaining effective working relationships with service suppliers and customers … levels of responsibility Build and maintain relationships with end users, gathering and analysing feedback to strengthen the Service Management team's understanding of service performance and user experience Contribute to and, where appropriate, coordinate focused service improvement activities, using sprint-based approaches to deliver agreed outcomes and track benefits ...

make a meaningful difference. As a DevOps Analyst supporting our NHS programme, you will play a vital role in strengthening service delivery, improving operational performance and enabling teams to deliver better outcomes. Working across Agile delivery, DevOps and IT service management, you will have the opportunity to take ownership … coordinating DevOps, Agile delivery and IT service management activities, helping teams deliver high-quality, reliable services. You will take ownership of operational processes, performance reporting and governance activities, ensuring delivery priorities, risks and dependencies are effectively managed. Working closely with technical teams, product owners and stakeholders, you will help ...

data visualisation to influence business decisions? This is an excellent opportunity to join a growing data function where your analysis will directly shape marketing performance, customer strategy, and commercial outcomes. The Company They are a well-established organisation with a specialist data and analytics team at the centre … wide range of industries, datasets, and business challenges. The Role You will work across customer and marketing analytics projects, helping stakeholders understand behaviour, optimise performance, and make data-driven decisions. Responsibilities include: Analysing customer behaviour, loyalty, retention, and purchasing trends Evaluating marketing effectiveness across digital and paid media channels ...

management, release management, capacity management, availability management, and business as usual stakeholder engagement. Being responsible for contributing to the creation, and subsequent measurement, of performance metrics to address any service improvements. Undertaking Stakeholder engagement and management, improving working relationships with the service suppliers and customers Being responsible … routine contact point between the organisation and suppliers. Supports resolution of supplier related incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Desirable ITIL ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...