2 of 2 Permanent Platform Specialist Jobs in Yorkshire

Title: Power Platform Presales Specialist Location: UK Remote (with occasional office visits) Type: Full-Time, Permanent Im currently working with a well-established UK-based Microsoft partner that is continuing to grow its cloud and solutions capability. As part of this growth, they are looking to hire … Power Platform Presales Specialist to join their Cloud Solutions function. This role is not a hands-on development position . Instead, its a commercially focused presales role, sitting at the intersection of sales, technology, and customer engagement. Youll play a key part in helping customers understand the value ...

manages the customer Help Centre, internal knowledge bases, and content used across chatbots and telephony flows. Working closely with subject matter experts and platform teams, the role keeps content up-to-date, consistent, and optimised for deflection while keeping customer satisfaction at a great level. It is both creative … insights that support coaching and feedback. Review top unanswered questions and implement changes where needed to reduce avoidable contacts. Collaboration & Support: Partner with the Platform Manager to align knowledge and flow improvements with platform strategy. Provide hands-on support for platform/content changes, avoiding single points ...