8 of 8 Permanent Problem Management Jobs in Yorkshire

Problem Manager/Problem Analysis/Problem Coordinator Wakefield area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis/Problem Coordinator … will be investigating and analysing incidents to identify underlying problems and root causes by proactivity looking at ServiceNow. As Problem Manager/Problem Analysis/Problem Coordinator you should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment ...

creating T‐shaped practitioners so everyone can contribute across development, operations and service resilience, while providing people leadership and owning delivery excellence, financial management and reporting. Key responsibilities DevOps delivery leadership (build + run) Lead day-to-day delivery for a combined DevOps team, balancing roadmap outcomes with operational … operate-to-build behaviours: operability in the definition of done, production readiness by default and engineered resilience. Live service operations (CNI, SLAs, incident/problem/change) Implement and continuously improve incident management: severity model, triage, escalation, communications and restoration within SLA targets. Ensure change is controlled ...

internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What Youll Be Doing: Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final … customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work ...

global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders … Engineer role focused on secure web access and SASE engineering. The role is responsible for the end-to-end design, build, deployment, and lifecycle management of technologies that enable secure web access for both users and machine-based traffic. This includes SASE platforms, secure enterprise browser solutions, and controls ...

Utilise your expertise within the Microsoft 365 Admin Centres to configure and maintain a secure digital workplace, with some focus on identity and access management through Microsoft Entra. • Take proactive ownership of our business-critical applications within Power Apps. This includes providing ongoing maintenance, applying best practices to optimise … performance, and iteratively building new features to meet evolving business needs. You will support Incident and Problem Management by investigating root causes and implementing preventative measures. • Partner with technology architects, cross-functional teams, and external suppliers to translate business pain points into technical requirements. You will liaise with ...

delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability to deliver results. … Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects, and global ...

ecosystem. Youll oversee sub-platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, youll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation … first and observability-by-default practices. Youll mentor cross-functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. Youll act as a senior voice in shaping digital identity, device security, authentication journeys and friction-free sign ...

ecosystem. Youll oversee sub-platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, youll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation … first and observability-by-default practices. Youll mentor cross-functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. Youll act as a senior voice in shaping digital identity, device security, authentication journeys and friction-free sign ...