mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with processimprovement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯
database systems and Data Warehouses, to allow defect analysis and fixing Collaborate across organization and be technical expert on Business Intelligence solutions. Work with the team to ensure continuous processimprovement Mentor and train junior data engineers and guide them in understanding BI&DW best practices and standards. Essential Skills & Experience: Education to degree level (or higher) in … is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our More ❯
functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. ProcessImprovement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business … is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our More ❯
Pickering, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
The Wilf Ward Family Trust
systems operate on modern platforms (e.g., Windows 11) with a focus on enterprise security standards. Digital Innovation: Play an active role in strategic projects, including new technology evaluation, digital process automation, and infrastructure enhancements. Knowledge & ProcessImprovement: Create, update, and maintain robust technical documentation and operational guides for internal IT use and for end-users. Essential Skills … new technologies and allowing direct involvement in crucial digital transformation projects. Collaborative & Supportive Team: Join a small, expert IT team that values initiative, problem-solving, and mutual support. Application Process The closing date for applications is midnight on 14th November 2025. Please note that we reserve the right to close this vacancy early if we receive a high volume More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
ideally Azure Familiarity with SAP, ERP, or other integrated enterprise systems Excellent stakeholder management, mentoring, and communication skills Comfortable with both strategic planning and hands-on delivery Experience in processimprovement, environment governance, and automation Understanding of system integrations, architectural diagrams, and CI/CD pipelines Environments Manager - Benefits: Performance-related bonus Car allowance Enhanced pension Private healthcare More ❯
data accuracy and support test uploads Maintain and update master data post-implementation Monitor data integrity and provide first-line support to production staff Document data processes and identify process improvements Data Engineer - Requirements - D365, F&O, ERP, IT, Manufacturing ERP experience (D365 F\&O preferred) Strong Excel skills (Power Query a plus) Familiarity with manufacturing data and processes More ❯
Wakefield, West Yorkshire, England, United Kingdom
Futures
data accuracy and support test uploads Maintain and update master data post-implementation Monitor data integrity and provide first-line support to production staff Document data processes and identify process improvements Data Engineer - Requirements - D365, F&O, ERP, IT, Manufacturing ERP experience (D365 F\&O preferred) Strong Excel skills (Power Query a plus) Familiarity with manufacturing data and processes More ❯
data accuracy and support test uploads Maintain and update master data post-implementation Monitor data integrity and provide first-line support to production staff Document data processes and identify process improvements Data Engineer - Requirements - D365, F&O, ERP, IT, Manufacturing ERP experience (D365 F\&O preferred) Strong Excel skills (Power Query a plus) Familiarity with manufacturing data and processes More ❯
Bradford, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Michael Page Finance
The Financial Manager for Management Accounts will be responsible for delivering accurate management accounting, processimprovement, and compliance across a complex, fast-paced international organisation. This role suits a qualified accountant (ACA/ACCA/CIMA) with strong analytical and communication skills, capable of driving automation, efficiency, and influencing senior stakeholders. Client Details The organisation is a well … established business in the technology and telecoms sector. Diversifying their investments into tech, data, renewable energy and media. Description Lead the monthly financial close process, ensuring accuracy and timeliness across multiple business units. Prepare journals, reconciliations, and insightful financial analysis to support key decision-making. Identify and drive improvements to streamline and automate accounting processes. Maintain strong internal controls More ❯
Doncaster, South Yorkshire, England, United Kingdom
SARIA
chance to support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You’ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and … networks, infrastructure, and mobile devices across multiple sites. Track and document all support activity, ensuring issues are resolved and lessons are captured. Assist with systems analysis, solution evaluation, and processimprovement projects. Help deliver training and build user confidence with new technologies. About You A degree (or equivalent experience) in an IT-related field. Experience in an in More ❯
chance to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and … networks, infrastructure, and mobile devices across multiple sites. Track and document all support activity, ensuring issues are resolved and lessons are captured. Assist with systems analysis, solution evaluation, and processimprovement projects. Help deliver training and build user confidence with new technologies. About You A degree (or equivalent experience) in an IT-related field. Experience in an in More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Corriculo Ltd
Manager, you'll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving processimprovement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers … Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What's Next? If you're an experienced Service Desk professional More ❯
Create and own Group MI Dashboards. Deliver insight through improved MI to drive decision-making from senior stakeholders. Provide adequate assurance on budget control, benefit realisation, and risk management. ProcessImprovement: Transform current Change functions into more efficient organisations by implementing best practices, new standards, and governance. Improve known opportunity areas like resource management, budgeting, prioritisation, and benefits More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Connecting Education
sales and revenue processes across multiple teams Experience in a high-volume sales environment Excellent stakeholder management skills and ability to communicate with senior leaders. Strong analytical skills A process-oriented mindset with the ability to translate strategic goals into operational execution. High attention to detail, proactive problem-solving, and ability to thrive in a fast-paced environment. Strong … link between fast-paced salespeople with analytical finance people to create profitable outcomes Ability to manage and merge sales packages of three different services Ability to identify and execute processimprovement opportunities Ability to spot opportunities for margin increases Ideal (but not essential)... Experience with CPQ systems (e.g., Salesforce CPQ, HubSpot Quotes). Proven track record of More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
Connecting Education
sales and revenue processes across multiple teams Experience in a high-volume sales environment Excellent stakeholder management skills and ability to communicate with senior leaders. Strong analytical skills A process-oriented mindset with the ability to translate strategic goals into operational execution. High attention to detail, proactive problem-solving, and ability to thrive in a fast-paced environment. Strong … link between fast-paced salespeople with analytical finance people to create profitable outcomes Ability to manage and merge sales packages of three different services Ability to identify and execute processimprovement opportunities Ability to spot opportunities for margin increases Ideal (but not essential)... Experience with CPQ systems (e.g., Salesforce CPQ, HubSpot Quotes). Proven track record of More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Reed Technology
to disposal, ensuring optimal inventory levels and minimal excess. Financial Leadership: Collaborate with Finance and Procurement to manage budgets, track savings, and ensure compliance with policies and best practices. ProcessImprovement: Streamline and automate ordering processes to boost efficiency and scalability. Experience required- 5-7 years' experience in IT sourcing, vendor management, or supply chain. Proven success negotiating More ❯
organising the release to the customer Providing technical governance and review of the various teams amongst 300 engineers, and making sure steps and processes have been followed Proactively performing processimprovement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units More ❯
organising the release to the customer Providing technical governance and review of the various teams amongst 300 engineers, and making sure steps and processes have been followed Proactively performing processimprovement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Exalto Consulting
and shape large-scale organisational change initiatives. Key responsibilities: Lead analysis across NHS transformation and operating model programmes Engage stakeholders to capture and document business needs Develop business cases, process improvements and target operating models Contribute to the design and implementation of change solutions Skills and experience needed: Proven experience as a Business Analyst within NHS projects Exposure to More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯
SQLAlchemy) and templating engines. Deep knowledge of AWS best practices and scalable system design. Awareness of software architecture patterns and principles for maintainable systems. Background in Agile coaching or processimprovement initiatives. You'll be part of a forward-thinking engineering team that values innovation, autonomy, and technical excellence. This is an opportunity to work on impactful projects More ❯
Sheffield, South Yorkshire, England, United Kingdom
Nigel Frank International
is ideal for candidates who thrive in a fast-paced environment and are excited about the opportunity to lead teams through impactful change.**Key Responsibilities:**- Design and implement business process improvements that align with client objectives.- Collaborate with cross-functional teams to identify and address challenges.- Provide expert guidance on best practices and frameworks for business change.- Mentor and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
tasks, track milestones, and maintain project documentation. Ensure successful transfer of IT systems into business-as-usual support, including training and documentation for service desk teams. Identify and implement process improvements in collaboration with IT colleagues. Provide regular progress updates and risk assessments to stakeholders. Skills & Experience Experience in IT operations or delivering IT projects, ideally in a multi More ❯
in South Yorkshire, in their search for a Head of Customer Support to take ownership of their customer support operations. This is a fantastic opportunity for a hands-on, process-driven leader. Key Responsibilities: Oversee customer support operations and shift coverage Manage SLAs, incident response, and escalations Maintain separate support flows for two brands Plan and resource staffing models … and operational reporting About You: Proven experience leading multi-region support operations Strong understanding of SLA management, customer metrics, and service automation tools Confident in cross-functional collaboration and processimprovement Thrives in a fast-paced, scaling business This is an exciting leadership role offering the autonomy to shape a truly customer focused support function and make a More ❯