15 of 15 Permanent Service Analyst Jobs in Yorkshire

IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order for your application to be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield Position :IT Service Desk Analyst (1st line) Location … annum This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation. As a 1st Line Service Desk Analyst, you are the first point of contact for users needing technical support. Your role involves answering calls, emails and tickets, logging incidents accurately and providing initial … troubleshooting for hardware, software and network issues. You will resolve common problems or escalate more complex issues to senior teams when needed. Excellent communication and customer service skills are essential. About Exemplar Health Care Exemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.We have 50+care homes across England that support More ❯

Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about … extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation … laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues More ❯

Role Details Job Title Service Desk Analyst Division Customer Services - Service Desk Job Location Harrogate Reports To Service Desk Team Leader Please note, this position is based onsite in our offices in Harrogate, North Yorkshire so only applicants within commutable distance will be considered. Role Our Support Teams provide a complex mix of both customer and … managed services, including bespoke incident management processes during critical or major events. Working as part of a dedicated team and with a passion for providing and promoting outstanding customer service at all times, the Service Desk Analyst will be the first point of contact for all our customers requiring anything from general advice through to in-depth … Skills & Competencies We would expect the successful candidate to have an attitude for learning, with a proactive approach to teamwork in a fast-paced environment. Each member of the Service Desk must also be able to pass a Baseline Personal Security Standard (BPSS) check , which checks the candidates'right to work in the UK, their identity, their criminal record More ❯

IT Service Desk Engineer Location: Fully RemoteSalary: £25-£28k – 18:00-02:00am shiftType: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they … need to do their job• Prompt identification, understanding and resolution of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are … via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets• Provide a clear communication channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for More ❯

IT Service Desk Engineer Location: Fully Remote Salary: 25- 28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. Providing colleagues with the … tools they need to do their job Prompt identification, understanding and resolution of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community … via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets Provide a clear communication channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for More ❯

IT Service Desk Engineer Location: Fully Remote Salary: £25-£28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community … via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for More ❯

IT Service Desk Analyst - 1st Line - Hull Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Hull. In this role you will be the first line of support for IT issues across the firm, using your technical More ❯

IT Service Desk Analyst - 1st Line - Hull Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Hull. In this role you will be the first line of support for IT issues across the firm, using your technical More ❯

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. This crucial role involves delivering timely technical assistance to over … some out of hours activities from time to time and will be based around a 7-day operation (Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone or via email. Performing remote troubleshooting … Directing unresolved issues to the next level of support personnel. What Heron Foods Offers: Annual salary of £26,000. 30 days annual leave, with additional leave accrual for long service and option to purchase extra days. Workplace Pension. 10% discount at Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing support via our More ❯

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. This crucial role involves delivering timely technical assistance to over … some out of hours activities from time to time and will be based around a 7-day operation (Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone or via email. Performing remote troubleshooting … Directing unresolved issues to the next level of support personnel. What Heron Foods Offers: Annual salary of £26,000. 30 days annual leave, with additional leave accrual for long service and option to purchase extra days. Workplace Pension. 10% discount at Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing support via our More ❯

IT Service Centre Analyst | Up to £28K | Hybrid (4 Days Office-Based) I'm supporting a well-established UK business with a large national footprint that’s investing in its IT operations. They’re now looking for an IT Service Centre Analyst to join their growing Service Operations team. This is a great opportunity for … someone with strong 1st line support skills who enjoys solving technical issues, working directly with end users, and contributing to a positive service experience. What You’ll Be Doing: Providing 1st line IT support across incidents, requests, and access issues Logging, troubleshooting, and resolving tickets via phone, email, and portal What They’re Looking For: Previous experience in a … Service Desk or 1st line support role Good knowledge of Windows 10, Office 365, Intune, Exchange Strong communication skills and a customer-first approach Familiar with ITSM tools and service processes ITIL certification is a bonus Work Setup: Hybrid: 4 days in the office – in South Yorkshire Full UK driving licence preferred Salary & Benefits: Up to More ❯

Location: Leeds, UK Hours: Monday to Friday, shifts between 08:00 - 18:00 Salary: Competitive + Benefits Are you a proactive and customer-focused IT Service Desk Analyst looking to support a fast-paced, global environment? If you thrive on solving problems and ensuring seamless IT experiences for end users, this is a great opportunity to join a … collaborative and evolving team. The Role: You’ll play a key role in a global Service Desk team, offering 1st/2nd line support. Your focus will be resolving incidents efficiently, maintaining high customer satisfaction, and ensuring minimal business interruption. You'll work with modern tools and a strong knowledge base while contributing to service improvement initiatives. Key … knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. What You’ll Bring: At least 2 years’ experience in a busy Service Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯

The IT Test Analyst is responsible for the testing of IT Projects ensuring the delivery of high quality products. This includes defining the test approach to ensure the appropriate test coverage throughout the whole test lifecycle. Occasional travel to the other UK offices may be required as part of this role. Duties Responsible for recommending the appropriate test approach More ❯

Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . As the first point … environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal … Healthcare through ongoing training. Your journey so far Recent graduate with a related degree (e.g., Computer Science, Engineering) OR 1-2 years of experience in technical support or customer service, preferably in SaaS or software. Excellent communication skills. Strong analytical and problem-solving abilities, with a desire to learn. Ability to work collaboratively and independently in a remote, fast More ❯