1 to 25 of 34 Permanent Service Delivery Jobs in Yorkshire

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Were passionate about building diverse, inclusive teams … actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. As our SAP Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Life on the team Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience. Youll join a supportive and collaborative team, working on a complex and very high-profile account. This … fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career. What youll do As a Customer Delivery Manager, youll be responsible for delivering services into one of our large and complex customer accounts. Youll take ownership of service ...

expertise (Azure/Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure … service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … edge of how these tools change engineering practice Setting technical direction for the platform in collaboration with your team, balancing modernisation ambitions with pragmatic delivery Owning engineering delivery for your team, including planning, prioritisation, and execution Embedding a DevSecOps culture with full production ownership, where engineers are responsible ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working … alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management ...

Operations Manager York Hybrid Lorien are partnering with a client who require an IT Operations Manager to oversee the performance and delivery of IT services in a fast-moving environment. This is a hands-on leadership role, combining technical involvement with team management to ensure reliable, efficient IT operations … . Key Responsibilities Service Delivery & Operations Ensure IT services are stable, secure, and performing effectively Manage incidents and requests within agreed timeframes Monitor system health and oversee patching, backups, and maintenance Leadership & Team Management Lead and develop a team of IT engineers Allocate and prioritise workload aligned ...

Service Applications Consultant Rate: £400-£450/day (Outside IR35) Length: 1 - 3 Months (short term, with potential extension) Location: Harrogate (remote/hybrid) Overview We are looking for a hands-on Service Delivery/Business Applications Consultant to support the stabilisation and improvement of our Business … articles * Define and improve the Business Systems support operating model * Support implementation of a single support gateway * Improve and standardise ITSM processes (Jira/Service Management) * Review and document JML (Joiner/Mover/Leaver) processes * Support post-migration/transition stabilisation activities * Document vendor onboarding and support impact ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … teams to develop model-based representations of the TLS digital ecosystem. Support the integration of the TLS Digital Strategy with wider programme, product and service development activities, ensuring requirements relating to IT, digital infrastructure, technologies, C2&I, data management and governance are captured and communicated. Contribute to ensuring alignment ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

talented engineering team in Cluj, Romania, you will be responsible for designing and delivering a platform that streamlines dubbing production, quality review, and content delivery workflows - leveraging AI to enhance speed, accuracy, and scalability across a global customer base. Experience in AI-driven product development, media workflows, or content … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … understanding of containers and modern deployment practices A DevSecOps mindset with experience owning the security and operation of services you build Understanding of modern delivery practices: CI/CD, automated testing, observability, and production ownership Ability to work across the full development lifecycle, from early design through to deployment ...

areas Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware ...

Engineer . This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware ...

About us At DFS Group, were proud to help people create spaces they love to live in.Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team.From Finance and Technology … objectives. Key is the ability to translate "tech-speak" for a finance-focused audience, you will be responsible for leading the end-to-end delivery of large-scale finance focused IT infrastructure, software development, and systems integration projects.Ensuring all IT solutions align with the financial regulatory requirements ...

job. At National Highways, we're looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side … will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Configuration Analyst to join the Leakage Assurance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays … option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street ...

from reactive support to a proactive, value-adding driver of performance and engagement. Key Responsibilities Lead, manage and develop the UK People Team, ensuring delivery of a high-quality, commercially focused HR service Act as a subject matter expert in employment law and employee relations, providing guidance … making and drive performance improvements Build leadership and management capability across the business to empower decision-making Review and improve HR processes, policies, and service delivery for greater efficiency and impact Act as a trusted advisor to stakeholders, translating business challenges into effective people solutions Embed organisational culture ...

Catterick. This is a fantastic opportunity to take on a varied and impactful role, working across a key estate where safety, compliance, and service delivery are paramount. The Role As a Mobile M&E Engineer, you will be responsible for delivering high-quality technical support and ensuring compliance … Risk Assessments and Method Statements (RAMS) Providing technical support to site teams, stakeholders, and supply chain partners Supervising and assessing skilled personnel Supporting project delivery and identifying improvement opportunities Advising on estate safety, compliance, and operational best practice Building strong working relationships across teams and stakeholders You will also ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...