2 of 2 Permanent Service Desk Support Jobs in Yorkshire

Service Desk Analyst / Technical Support Engineer

Hiring Organisation
Connected IT
Location
Wakefield, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills … Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency ...

Print Service Desk Technical Customer Support Engineer - Level 4

Hiring Organisation
HP
Location
Sheffield, United Kingdom
Employment Type
Full Time
inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Print Service Desk Technical Customer Support Engineer - Level 4 Description - Job Summary • This role is responsible for effectively resolving simple to moderate technical problems … Management System (KMS) through both written and verbal communication. • Collaborates with team members as needed to meet internal or external business and end user Service Level Agreement (SLA) demands. • Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster ...