our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »
duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers What You ll Do … Team support of the sales department and tech support You will support our Tech support and sales colleagues in the retail/bodyshop, assessor, key account, and fleet segment with any inquiries. You create statistical evaluations and send them to the management team. You support … inquiries from our customers and stakeholders. You are available for our customers and are in contact with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in more »
Job summary 37.5 Per Hours Week As part of the NHS England initiative to expand access to evidence-based Individual Placement and Support (IPS) services, we are delighted to be seeking a full-time Employment Specialist (Band 5) to join our IPS service in Calderdale. For people who … need mental health support, getting back into work is a vital step on their recovery journey. You will be joining an established IPS service, which at present is fully integrated into existing community mental health teams however the primary focus of this role will be to continue the exciting … development of our IPS provision within primary care. The quality of our support is well recognised with the service achieving the IPS Grow Quality Kite Mark accreditation with Exemplary fidelity rating. You will work alongside clinical colleagues and will be expected to champion the employment agenda, instilling the belief more »
