Scarborough, North Yorkshire, Yorkshire, United Kingdom
Brook Street UK
SupportTeamLeader/Service Manager Learning Disabilities & Autism 5 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with … service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the SupportTeamLeader/Service Manager, you will play a pivotal role in … overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Insignis Talent
Services Supervisor – Portsmouth (Hybrid) – Up-to £31,000 Per Annum DOE We are on the hunt for an experienced teamleader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C … solutions and products. Within this role you’ll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or … leadership experience within a customer supportteam involving the resolution of escalated tickets Experience handling both B2B and B2C customer relationships A personal interest in technology including an understanding of the component parts of a computer, and the process of building PC’s Experience developing processes More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
CRP Group Global Ltd
We are recruiting for a TeamLeader for a Social Housing Organisation in Doncaster. This position is managing a small team of support workers, to be considered for this role you must have experience in a Social Housing environment, providing supportMore ❯
Role Introduction We are seeking a Customer Obsession Support Operations TeamLead to foster this culture within our teams and ensure excellent service delivery through managing a service desk and client site operations across one or more customer contracts. The successful candidate will focus on Continual … Service Improvement by developing team members' skills and attributes aligned with our core values, and by identifying opportunities for service enhancements and efficiencies. What You Will Do Understand the contracts supported and the responsible business areas Conduct reporting and trend analysis Participate in customer service reviews Build strong … escalations Collaborate across teams to ensure service excellence Maintain a customer-obsessed approach to achieve high satisfaction levels Proactively develop yourself and your team What You Will Have Excellent people management skills to foster a positive culture Analytical skills to design proactive, performance-enhancing solutions Ability to manage More ❯