strong ability to communicate effectively with local and remote team members Experience in a Technical Support/Net Ops environment Desirable skills ITIL knowledge/foundation certification TCPDump/Wireshark packet capturing Experience with the following: Fortinet - FortiGates and FortiSwitches, understanding of SDWAN solutions, AWS, Azure, Netreo monitoring tools If you are passionate about technology, love personal growth and opportunity More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
better. You'll help keep our legacy infrastructure stable while driving improvements across modern platforms. Expect hands-on work with incident support, BAU tasks and network monitoring tools like Wireshark and NetScout. If you know your way around Aruba Wi-Fi, Arista networks, cloud platforms, firewalls and load balancers you'll feel right at home. Bonus points if you've More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
ZENOVO LTD
agile methodologies , including both Kanban and Scrum. Working knowledge of SQL and NoSQL databases such as PostgreSQL , DynamoDB , and Redis . Strong debugging abilities, including use of tools like Wireshark . Excellent communication skills and the ability to work effectively in a distributed, multinational team. Nice to Have Experience with other languages and frameworks like Python, C, C#, Rust, or More ❯
email, messaging, and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software, and network issues using tools such as Task Manager, Redstreet, and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network More ❯
Harrogate, North Yorkshire, England, United Kingdom
QA
messaging and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software and network issues using tools such as an RMM, Task Manager and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles, vendor specs and network More ❯
