IT SupportEngineer/1stLine & 2ndLine Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT SupportEngineer/1stLine & 2ndLine Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac … OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT SupportEngineer/1stLine & 2ndLine Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems More ❯
SupportEngineer, 1st/2ndLine, Office 365, Windows Server, COR7247 We're looking for a 1st/2ndlineSupportEngineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking … SupportEngineer, will join a busy service desk, working within a Microsoft environment. The SupportEngineer will provide 1st/2ndline technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The SupportEngineer … you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2ndlinesupport in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365 More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Client Server Ltd
Desktop SupportEngineer (1st/2ndline) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop SupportEngineer … or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV … Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this Desktop SupportEngineer (1st/2ndline) opportunity. #LI-DNI More ❯
Role: 1st/2ndLineSupportEngineer Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role … mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware / software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint, OneDrive, and … accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding / offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10 / 11, macOS, basic networking). More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid / WFH Options
Ashdown Group
IT SupportEngineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT SupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent … st and 2 nd linesupport service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk … Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment More ❯
