10 of 10 Permanent 1st Line Engineer Jobs

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/… Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

passionate about IT support and ready to take your career to the next level? We're looking for a confident and capable 1st Line Support Engineer to provide hands-on technical support across a variety of systems and locations. This is a fantastic opportunity … your Microsoft 365 experience, work across both Mac and Windows environments, and earn Microsoft certifications along the way. What youll be doing: Delivering 1st line IT support via phone, email, and in person Diagnosing and troubleshooting issues related to hardware, software, and network connectivity Escalating complex issues ...

Basic (depending on experience) Hours : Full time – Monday – Friday, rotating shifts between 8.00am and 8.00pm Contract : Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that prides itself on delivering high-quality service levels … security of all personal information that we process in order to provide services to our clients. You may have experience in the following: 1st Line Support Engineer, First Line Support Analyst, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Helpdesk Support Engineer ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial … ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge ...

1st Line IT Support Engineer - £32,500 per annum - Solihull Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network. This is an excellent opportunity for an IT support professional … looking to develop their career within a busy, multi-site environment. You will provide first-line technical support to users across the organisation, supporting day-to-day IT operations, handling helpdesk tickets, assisting with Joiners, Movers and Leavers, and providing support to field-based teams and engineers where ...

keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business. This is a hands-on, varied position that blends user support with hardware and software … teams across the business. For this reason, a full driving license and access to a vehicle is essential. What you’ll be doing Delivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus on first-time ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex problems … higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). Assist with basic configurations ...

fast, reliable internet. Behind every smooth connection is a support team that knows its stuff and we're looking for a First Line Support Engineer to join that team in Sheffield. In this role, you'll be the first point of contact for customers across … Doing Answering and managing inbound technical support calls Handling live chat and SMS contacts from customers Logging, tracking and resolving first-line technical faults Escalating issues in line with company policy where required Administering customer accounts and supporting the sign-up process Monitoring third-party ...

Linklaters is seeking an IT Support professional in Greater London to assist end users with hardware and software issues, diagnose problems, and manage incidents. The role requires on-site technical support experience within a global ...