51 to 75 of 111 Permanent 1st Line Engineer Jobs

1st Line IT Support Engineer (MSP) - Manchester - £27K (DOE) A 1st Line IT Support Engineer with strong working knowledge of Active Directory, Office 365, good knowledge of networking technologies and ideally MSP experience is required by a well-established Microsoft Gold Partner in Manchester city centre. This award-winning MSP More ❯

Join to apply for the 1st Line Support Engineer role at Firstcom Europe Ltd . We are looking for an experienced IT Support Engineer to join our team. The role involves handling initial inquiries and incidents reported by customers, troubleshooting, and resolving technical issues such as password resets, software installations, and providing support More ❯

About Doherty Associates Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world’s most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and More ❯

1st Line Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯

1st Line Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯

Join to apply for the 1st Line IT Engineer role at Wren Kitchens 1 week ago Be among the first 25 applicants Join to apply for the 1st Line IT Engineer role at Wren Kitchens About The Role We are looking for a skilled, customer-focused 1st Line IT Engineer to provide first-line technical support for hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions … and maintain high user satisfaction. Strong problem-solving skills, effective communication, and a passion for technology are essential. About The Role We are looking for a skilled, customer-focused 1st Line IT Engineer to provide first-line technical support for hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions, and More ❯

An award-winning, nationally known client of ours is looking for a 1st Line Support Engineer to join their team in Stockport. This is a crucial hire for my client as the successful 1st Line Support Engineer will be involved in day-to-day user support across 8 sites within … the company. Key Responsibilities of the 1st Line Support Engineer: 1st Line Support over multiple platforms System administration, maintenance and support across all business applications Network support, security and maintenance Out of hours support (following training period) Desirable Experience Required of the 1st Line Support Engineer: • MS … SQL Server (scripting and administration) • Windows Server • Windows 10/11 • Microsoft Office 365 The successful 1st Line Support Engineer will be paid up to £28,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. More ❯

An award-winning, nationally known client of ours is looking for a 1st Line Support Engineer to join their team in Stockport. This is a crucial hire for my client as the successful 1st Line Support Engineer will be involved in day-to-day user support across 8 sites within … the company. Key Responsibilities of the 1st Line Support Engineer: 1st Line Support over multiple platforms System administration, maintenance and support across all business applications Network support, security and maintenance Out of hours support (following training period) Desirable Experience Required of the 1st Line Support Engineer: • MS … SQL Server (scripting and administration) • Windows Server • Windows 10/11 • Microsoft Office 365 The successful 1st Line Support Engineer will be paid up to £28,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. More ❯

Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets to troubleshooting Windows 11 problems — ensuring our … clients can get back to doing what they do best. What you’ll be doing: Provide 1st line support via phone, email, and remote tools Troubleshoot issues across Windows 10/11, Microsoft 365, and Active Directory Assist with user rights, accounts, passwords, and basic security administration Handle technical queries and service requests, escalating when needed Keep … users updated and deliver outstanding customer service Log, manage, and resolve incidents in line with SLA agreements What we’re looking for: At least 1 year of experience in IT support or system administration Experience supporting Microsoft Windows 10/11 Basic understanding of networking (ping, trace route, etc.) Familiarity with Active Directory and Microsoft 365 admin tasks More ❯

the job poster from Intec Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … with SLAs and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯

client is one of the world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1st Line IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make a significant contribution to the organisation. Reporting … personal development at all levels. Company benefits include: Excellent holiday allowance (up to 39 days) Better health at work initiatives Subsidised canteen Private medical insurance About the role As 1st Line IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware, or network problems. Key responsibilities … for the 1st Line IT Support include: Set up, modify, and deactivate user accounts in systems like Active Directory. Support the installation, configuration, and updating of software. Provide clear updates and explanations to users regarding issue resolution. Escalate complex issues to higher-level support teams when necessary. Perform basic repairs or coordinate with vendors for hardware replacements. More ❯

Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Please note: As the role includes visiting customer sites in North London (N1, N5 … Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Kerv Digital for Digital Transformation by 2x Get notified about new Support Services Engineer jobs in Harrow, England, United Kingdom . London, England, United Kingdom 3 weeks ago Greater London, England, United Kingdom 1 week ago City Of London, England, United Kingdom … United Kingdom 7 months ago London, England, United Kingdom 4 weeks ago Hertfordshire, England, United Kingdom 7 months ago London, England, United Kingdom 2 months ago Technical Support Engineer - Passenger Cars Hounslow, England, United Kingdom 1 month ago London, England, United Kingdom 2 months ago London, England, United Kingdom 3 days ago London, England, United Kingdom 3 days More ❯

to kick-start your IT career in a dynamic and growth-oriented company, Enzo Tech may have the right opportunity for you. Our client is actively seeking a Junior 1st Line Support Engineer to join the team on a full-time, on-site basis in Brussels . This position is ideal for someone with 1+ … and software problems related to Windows OS , Office 365, printers, and networking. Log, prioritise, and track incidents via a ticketing system. Escalate more complex issues to the 2nd line support team when necessary. Assist with the setup and configuration of new devices and user accounts. Ensure high-quality customer service and maintain user satisfaction across the company. What More ❯

Do you want to work for a leading Microsoft and Cisco Partner? Our client are looking for MULTIPLE 1st Line Support Engineers who want to begin or excel their career working for a Managed Service Provider with excellent progression and training opportunities. If you are interested in this opportunity and want to learn more, we encourage you … of tickets raised by customers. Answer calls in a timely manor from customers calling into the service desk. Assign tickets to other technology queues for 2nd and 3rd line engineers. Troubleshoot and resolution of incidents and service requests that are raised with the service desk to ensure a high level of customer service is delivered. Assist server and … end to end ticket management to ensure customers are kept updated on the progress of their requests. Follow documented customer specific procedures. Classification and prioritisation of requests in-line with Incident and Service Request Management processes to ensure requests are dealt with effectively and efficiently. Strong attention to detail - the ability to achieve thoroughness and accuracy when accomplishing More ❯

Role: 1st Line IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that … delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1st Line Engineer to join their team and develop into a future IT expert . Youll be fully immersed in a supportive environment where you can learn from experienced engineers , to develop your troubleshooting skills, and work … Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Supportive & Collaborative Team Environment If youre looking for an More ❯

1st Line Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st Line IT Support Engineers! After already placing within the business, we know firsthand how well they treat their staff and clients … This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account, fully paid for … are ever growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support … and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring timely resolution. Accurately document all client interactions, diagnostics, and resolutions in the internal ticketing system to maintain service continuity and accountability. Assist in the More ❯

1st Line Support Engineer Central London £26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment? Join an expanding MSP team in the heart of Central London.In this … is your chance to step into a role that offers real progression, varied challenges, and a chance to contribute to a business that values innovation and collaboration. As a 1st Line Support Engineer, you'll be the front line of IT support, helping to keep systems running smoothly and users productive across the … a fantastic opportunity to grow with a forward-thinking company that actively invests in your development and offers real career progression through training and certifications. Your Role as a 1st Line Support Engineer Will Include: Uphold excellent customer service standards, creating a positive user experience. Troubleshoot and resolve hardware, software, and network issues efficiently. Act More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products … people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service … SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products … people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service … SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of Owen Mumford. … Acting primarily in a 1st line support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure. Key Responsibilities: Daily monitoring of the Incident Management system Constant monitoring … of any unclaimed/changed tickets to ensure timely resolution Provide 1st line technical support to all Owen Mumford UK offices Take ownership and respond to all tickets with urgency Escalate more complex calls when required Assist with the ongoing management of the Hardware Asset Register Ensure Active Directory for Users & Computers management is up to date More ❯

Role: 1st Line IT Technician Location: Eastleigh Salary: £25,000 - £27,500 Hybrid Working Available We are working with a leading Digital Marketing Company based in Eastleigh , known for its innovative approach and cutting-edge technology. They are now looking for a 1st Line IT Technician to join their growing team and provide exceptional More ❯

Role: 1st Line Telecoms Support Engineer ?? Location: Chorley/Hybrid | ?? Salary: £25,500 + Benefits Are you a tech-savvy problem-solver who thrives on variety and loves delivering top-notch customer service? Do you enjoy fast-paced environments and want to make a real difference from day one? We're on the lookout for More ❯

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk . This innovative service provides comprehensive IT support, combining reactive incident resolution with proactive change management. You will play a key role in enhancing … at our Salford Quays office from Monday to Wednesday, and the flexibility to work from home on Thursdays and Fridays. Day-to-day responsibilities include: Responding to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt resolution. Diagnosing, troubleshooting, and resolving end-user issues according to SLAs. Assisting with hardware deployments, including desktops More ❯

We're looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key … at our Salford Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level More ❯