1 to 25 of 80 Permanent 1st Line Support Jobs

1st Line IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium … level of support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

1st Line IT Support Engineer - South East London - Up to £30,000 DOE Role: 1st Line IT Support Engineer Areas: South East London Salary: £26,000 to £30,000 I am working on an exciting new opportunity with my client. … dynamic team based in South East London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »

Position: 1st Line Support Location: Redhill Salary: Up to £27k Benefits: Company pension Gym membership On-site parking Private medical insurance Sick pay Are you ready to dive into IT support? Join a pioneering tech company with 11 years of innovation as a … 1st Line Support Analyst. About Us: We push technological boundaries, offering innovative solutions globally. Be part of a dynamic team committed to excellence and continuous improvement. Responsibilities: Log and update customer issues professionally. Manage customer expectations. Monitor and resolve alerts (backups, disk space, antivirus). … Visit customer sites in London and the Southeast as needed. Address and escalate support issues. Assist with building customer computers using Autopilot. Keep customers and the Triage team informed about new processes and technologies. Preferred Skills/Experience: Clean driving license (preferred but not essential). Experience with more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »

Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: Leading Legacy: Join an award-winning team shaping the future. Global Impact: Work in offices … and software. Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »

authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential. At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships … to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide … leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service more »

1st Line support required in Slough up to £25k Hybrid/Office based (Chalfont St Peter) We have a fantastic opportunity for a Service Desk Technician to join our team at BFBS. The Service Desk Technician will be a critical member of the Service Delivery … operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform first line technical and operational support for all Information Technology and Broadcast Engineering issues and requests This is a 'customer facing, front of … provide, and the perception of that service to our customers. The post holder will on occasion form part of the 'out of hours' support function through a departmental rota. What we offer We offer a competitive employee benefits package that has been designed to support your more »

IT Support Analyst Circa £25,000 Bristol - Hybrid - onsite 3x per week … We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support … the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: Some experience working in an IT Support role. (Ideally 1+ years experience). A positive mindset and a willingness to learn. Ideally experience working with Microsoft Azure Stack. If this sounds more »

Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »

individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. 1st Line Support Engineer Remote … tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing issues in appropriately in … a timely and efficient manner Being proactive in your approach to system alerts and general activities. Required skills and experience: Experience in a first line role, preferably for an MSP but not essential. Knowledge of VOIP telephony – mainly 3CX is preferred. Experience in O365/Microsoft and Windows more »

1st Line Network Support Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line Network support engineer. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/… Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »

First Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … few weeks. 3 Months Initially (extension or permanent likely) Inside of IR35, £120 - £140 p/d, IT Support - Windows OS, o365, Active Directory To Apply please email call 01244 567 567. Who are we? As a well established household name in the housing industry, our client put … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 first line support engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery more »

Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line Support Engineer with a passion for customer service. This role offers the chance to be part of a company … that's transforming healthcare through state-of-the-art IT solutions. The Role As 1st Line Support Engineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution and the wider business. … You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate more »

1st Line IT Support £24,000 + bonus Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self … help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will … include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/ more »

1st Line IT Support Engineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a brand-new … hire to support its continuous improvement plans and client offerings. Having placed a few great people with this business already, we … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1st line duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »

1st Line Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is … an excellent 1st Line Application Support Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be … a problem solver. They will provide end user support for the company's application. The Company The 1st Line Support Engineer will join a leader in the healthcare software industry. The 1st Line Support Engineer will contribute to more »

are the resourcing partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service … the phone, Teams or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »