151 to 159 of 159 Permanent 1st Line Support Jobs

time resolution where possible? If the answer to any of these questions is a "yes", then we want to hear from you! Mencap has an exciting opportunity for a 1st Line IT Analyst on a fixed-term contract until 1/06/. This is a full-time (37.5 hours per week) position working Monday to … Friday. Our offices are based in Peterborough, but we are flexible with where you do your work. Do you have the skills and knowledge to be a 1st Line IT Analyst? Provide exceptional customer service with both internal and external stakeholders, whilst maintaining a high level of quality at all times. You will work to achieve set … KPIs and targets and will perform well under pressure. You will observe current processes and procedures and seek to implement new ideas to help the organisation grow. As a 1st line service desk analyst, your role is to provide exceptional customer service with both internal and external stakeholders, maintaining high quality standards. You should have a genuine More ❯

you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Act as the first point of contact for all technical support issues – triaging, troubleshooting, and escalating where needed. Monitor alarm and alert systems (like PRTG and SolarWinds) and respond to service triggers. Carry out user admin tasks (e.g. adding/… in office, minimum 3). After that, fully remote during shifts – but you must be within commuting distance for training. Benefits: Clear career path into 2nd and 3rd line support – we promote from within. Hands-on training, 1:1 mentoring, and access to a growing knowledge base. Remote shift work after initial training period. Access to More ❯

1st Line IT Support Salary between £24,000 - £25,000 Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. Duties will include: * Analysis, diagnosis and resolution of software and IT issues * Setting up new users hardware and applications More ❯

1st Line IT Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. More ❯

We are searching for enthusiastic and hardworking individuals to join our team. You should have a good understanding of corporate IT support and CRM Systems. The ideal candidate will be adaptable and flexible, and have the desire to deliver an excellent service to all internal clients within the firm. Role Responsibilities You will play an integral part in … the 1 st line support queries coming through to the Service Desk and assist with any System support queries. You will also be connected to the development team for escalation and exposure to the wider development roadmap. Provide technical support to colleagues, resolving issues and working closely with team members to ensure … relationships with other teams in The Private Office and third-party product providers; Participating in ad hoc projects and tasks as and when required; Troubleshooting CRM based issues at 1st line level Develop understanding of the existing systems, requirements and roadmap, and actively contribute to the end solution Actively track activities through to completion Produce supporting documentation More ❯

Job Description: 1st Line Support Specialist Manchester (Hybrid) £30K + shift allowance This is an excellent opportunity for a First Line Support Specialist to join one of the highest-growth technology companies in its sector who offer a people-focused, fast-paced environment where you can learn, train and advance your … career. What does the role involve? You'll be the first point of contact for customers, resolving issues efficiently while delivering exceptional service. You'll manage support issues from start to finish, liaising with engineers and third parties to ensure a smooth resolution. What can this opportunity offer me? Flexible and Hybrid Working: Start in the office, then … qualifications and career progression opportunities. If you are: Customer-focused, with a strong sense of ownership Self-motivated and eager to learn Technically inclined, with some previous IT support experience Looking to build a long-term career in IT and communications Preferred Technical Skills and Experience: Network services (Cisco, Cisco Meraki) Firewalls (Cisco) VMware, ESXi, Veeam Managed services More ❯

Technical Support Engineer – Helpdesk & 1st Line Support (Cloud & Connected Tech) Location: Wythenshawe Salary: £34,000 per annum Hours: Monday to Friday, office hours A leading global technology company is looking to recruit a Technical Support Engineer to join its growing helpdesk team , providing first-line technical support … of connected and electronic systems. This role is ideal for candidates with an electrical or electronic background who are ready to step into a fast-paced, office-based support environment. This is a front-line position, responding to technical issues from customers, engineers, and partners primarily via phone, email, and remote access tools. If you have … they are committed to delivering reliable, customer-focused technical support that meets the demands of modern, connected technologies. The Role: Technical Support Engineer (Helpdesk/1st Line) - this role is centred on helpdesk-based technical support , acting as the first point of contact for diagnosing and resolving hardware and software issues More ❯

x Temp - First Line Customer/IT Support - DONCASTER Starting ASAP - 3 to 4 months ongoing Salary - £26,000 Shifts: 6am … 2pm OR 12pm - 8pm Fully based on site - parking available Elevation Recruitment are exclusively working with a fantastic business based in Doncaster who are looking to recruit 3 x 1st Line Customer/IT Support individuals. Main Duties will include: - Supporting the setup of the service desk function - Support IT requests via phone … and email - Work with a ticket system to help troubleshoot and resolve customer problems - Assist with password resets and application support - Follow up with end users to ensure service has been at the right level - Assist with system updates - Escalate more complex queries to 2nd or 3rd line support You must have previous experience More ❯

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud More ❯