9 of 9 Remote/Hybrid Permanent 1st Line Support Analyst Jobs

from home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp UK is looking for a 1st Line Support Analyst to join our helpdesk team in High Wycombe . If you enjoy solving problems, providing … developing your technical skills, we’d love to hear from you. What You’ll Be Doing You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing ...

Sharp UK is seeking a 1st Line Support Analyst to join our High Wycombe helpdesk. The role offers hybrid working: 3 days in the office, 2 days from home, with a focus on delivering high-quality technical support and maintaining strong … tickets, meet KPIs, and help grow your technical skills while contributing to team productivity. You will bring at least 2 years of IT support experience, solid knowledge of Windows Server/Desktop OS, Microsoft #J-18808-Ljbffr ...

POSITION DETAILS Position Title: Service Desk Engineer Reports to (POSITION): Service Desk SME & Team Lead Team: Services Support Department: Services & Solutions PURPOSE OF JOB The Service Desk Engineer is responsible for delivering high-quality technical support and excellent customer service to customers and internal stakeholders. Acting … enquiries, the role diagnoses, troubleshoots and resolves technical issues wherever possible, while ensuring tickets are accurately recorded, prioritised, escalated, progressed and managed in line with agreed service levels. The role supports Microsoft technologies, end-user computing, cloud services and business applications, and contributes to knowledge management, continual service ...

Sharp IT Services is seeking a 1st Line Support Analyst in High Wycombe. This hybrid role combines office days with remote work, delivering high-quality technical support to valued clients. You will report to the Helpdesk Manager, manage and resolve support ...

Select how often (in days) to receive an alert: IT First Line Support Analyst Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service Desk Life on the team Security Cleared (Minimum SC) First Line Analyst Multiple … sought for a brand new team Nottingham Based Monday - Friday rotating Early, Mid, Late shifts to cover 7am - 7pm The Analysts provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support ...

Recruitment Ltd in the United Kingdom is seeking a 1st Line IT Support Analyst to join a customer-centric IT team. The role will be based at the Chorley office with remote work after probation, offering a starting salary … plus overtime. You will be the first point of contact for IT issues, providing telephone and remote support, logging calls, updating the knowledge base, and coordinating with engineers. This role offers a clear career path with training and benefits. #J-18808-Ljbffr ...

Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents ...

Tokio Marine HCC – A&H Group in Bridgend is seeking an IT Service Desk Analyst to deliver first‐line technical support for about 2,500 users. You will handle incidents via tickets and calls, work with ITIL processes and SLAs, and collaborate with Desktop … Support and other IT teams. The role is primarily office-based with one day per week home working, and requires familiarity with AD, Citrix, Teams, SCCM, Windows 10/Office 365, and basic networking. #J-18808-Ljbffr ...

Software Solutions UK in Hartlepool is seeking a Service Desk Analyst to provide first‐line IT support for users, handling incidents, requests and changes within documented procedures. The role runs Monday to Friday, 08:00–16:30, with hybrid working from our Hartlepool office. ...