First Line Support Analyst
UK
The median First Line Support Analyst salary in the UK is £25,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 26 Jul 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 739 | 801 | 1066 |
| Rank change year-on-year | +62 | +265 | -153 |
| Permanent jobs requiring a 1st Line Support Analyst | 103 | 86 | 209 |
| As % of all permanent jobs advertised in the UK | 0.11% | 0.11% | 0.12% |
| As % of the Job Titles category | 0.12% | 0.12% | 0.12% |
| Number of salaries quoted | 91 | 82 | 179 |
| 10th Percentile | £21,000 | £21,000 | £19,313 |
| 25th Percentile | £23,000 | £22,406 | £21,000 |
| Median annual salary (50th Percentile) | £25,500 | £25,250 | £24,000 |
| Median % change year-on-year | +0.99% | +5.21% | +9.09% |
| 75th Percentile | £29,250 | £27,500 | £27,500 |
| 90th Percentile | £46,250 | £33,750 | £30,000 |
| UK excluding London median annual salary | £24,500 | £25,000 | £22,500 |
| % change year-on-year | -2.00% | +11.11% | +2.27% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 85,709 | 74,085 | 167,386 |
| % of permanent jobs with a recognized job title | 94.83% | 91.81% | 95.50% |
| Number of salaries quoted | 58,134 | 51,472 | 87,435 |
| 10th Percentile | £30,000 | £32,500 | £32,500 |
| 25th Percentile | £40,000 | £43,800 | £43,750 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +9.09% |
| 75th Percentile | £71,250 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £52,000 |
| % change year-on-year | -5.66% | +1.92% | +9.47% |
1st Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Analyst.
1st Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 1st Line Support Analyst over the 6 months to 26 July 2024.
1st Line Support Analyst
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +54 | 98 | £25,500 | -1.92% | 8 |
| UK excluding London | -23 | 75 | £24,500 | -2.00% | 9 |
| South East | +6 | 32 | £25,500 | -1.92% | 4 |
| London | +88 | 25 | £36,450 | +21.50% | |
| North of England | +24 | 20 | £24,500 | +16.67% | |
| Work from Home | +24 | 12 | £27,500 | +5.77% | 4 |
| Yorkshire | +67 | 10 | £24,500 | +4.26% | |
| North West | -2 | 9 | £21,000 | +5.00% | |
| Midlands | -27 | 8 | £26,500 | +6.00% | 3 |
| East Midlands | -27 | 6 | £27,000 | +4.85% | |
| South West | -1 | 5 | £30,000 | - | 2 |
| East of England | -7 | 5 | £23,000 | +2.22% | |
| Scotland | -45 | 3 | - | - | |
| West Midlands | -10 | 2 | £23,500 | -4.08% | 3 |
| Northern Ireland | - | 2 | £31,500 | - | 1 |
| North East | -11 | 1 | £20,000 | -27.27% |
1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 July 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Analyst in the job title.
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1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: