2 of 2 Remote/Hybrid Permanent 2nd/3rd Line Support Jobs

2nd Line support engineer - chance to become 3rd (plus training) Leeds REF 936

Location
Leeds, England, United Kingdom
role and is looking for a step into an exciting company with fantastic opportunities to progress to 3rd Line / more experienced positions.Reporting into the IT Support Manager, you will be responsible for providing efficient remote / onsite support … wide. What's involved? Provide excellent customer service Work to deadlines and adapt priorities to meet customer SLAs Be included in the 24 / 7 support rota Perform regular Network and Active Directory management tasks Report, update and track incidents using service desk system Ensure that customers ...

2nd/3rd Line IT & Cloud Support Engineer

Location
Inverness, Scotland, United Kingdom
Zenzero Solutions Ltd in Inverness is seeking a Technical Services Engineer to join the DDS team. You will provide 2nd and 3rd line support across Microsoft-centric environments, resolve complex issues, and contribute to service improvements while meeting SLA targets. ...