26 to 50 of 62 Permanent 2nd Line Engineer Jobs

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line Engineer Location: Huntingdon, UK Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd … conducting advanced Troubleshooting. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. Provide Second line technical support: Manage and maintain servers, virtual machines to ensure high availability and performance, including the creation and deployment of new equipment. Responsible ...

2nd Line Infrastructure Engineer Onsite in London £40,000 - 60,000 per annum (dependent on experience) + benefits package Active DV clearance is required We are looking for a skilled 2nd Line Infrastructure Engineer to support on a critical … role in delivering reliable, secure IT services. Key Skills & Experience Strong experience in Windows Server environments (AD, GPO, DNS, DHCP) Expertise in 3rd line support and troubleshooting Knowledge of VMware (vSphere, ESXi, NSX, vSAN) Experience with MECM, SCOM , and endpoint management Understanding of secure system design within ...

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama … Automate) and Microsoft Dynamics. Strong documentation skills with the ability to produce clear technical and user-facing guides. 2–5 years’ experience in a 2nd Line IT Support role (or equivalent). Advanced technical knowledge across 1st and 2nd Line support environments. Networking experience ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge of DNS, DHCP ...

2nd Line IT Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships with their … working as part of a small technical team supporting a varied client base across Microsoft cloud, infrastructure, and networking environments. Responsibilities include: Providing 2nd line support across desktop, server, and cloud environments Troubleshooting and resolving escalated technical issues Supporting Microsoft 365, Azure, and modern endpoint environments Working ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership … tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets ...

2nd Line Support Engineer – Solve the problems others can’t. £38,000 – £42,200 | Paddington, London (Hybrid – 3 days onsite) Some engineers enjoy closing tickets. Others enjoy figuring things out. You’re the person people turn to when the problem hasn’t been solved … What’s in it for you? Salary: £38,000 – £42,200 Location: Paddington, London (3 days in the office, 2 from home) Role: Genuine 2nd line support with real technical depth Environment: Microsoft 365, Windows Server and modern endpoint technologies Impact: You’ll be the escalation point ...

2nd Line Engineer (MSP) - Office based in Liverpool We're on the lookout for a 2nd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person ...

role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders … will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid ...

technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary: £27,000 – £34,000 DOE Hours … Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

Role: Senior 2nd Line IT Support Engineer Location: Horsham area (Office-based with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking … Senior 2nd Line IT Support Engineer to join their technical team click apply for full job details ...

Role: 2nd Line Engineer Location: Abingdon Salary: £30,000 - £36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week … following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more ...

service provider offering secure, compliant, and scalable technology solutions - with a strong focus on cybersecurity, cloud infrastructure, and regulated environments. Your new role Dependable 2nd Line IT Support Engineer with strong experience supporting the Windows stack, including Windows 10/11, Windows Server, Active Directory … work independently, travel to client sites when required, and ensure stable, secure, and high-performing Windows environments. Key Responsibilities Technical Support & Troubleshooting Handle 2nd line escalations from the service desk, diagnosing and resolving complex hardware, software, and network issues. Support Microsoft 365 applications including Outlook, Teams, SharePoint ...

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP Cloud-First Environment Fast Progression to 3rd Line & Infrastructure Were working with one of Southamptons most forward-thinking MSPs , known for their technical excellence, innovation, and investment ...

technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary: £27,000 – £34,000 DOE Hours … Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities ...

necessary (travel expenses reimbursed or company vehicle provided where applicable). Reporting to the Head of IT, you will provide 1st and 2nd line IT support across the business, troubleshooting technical issues and supporting both office-based and remote users, including mobile devices and PDAs. You will … discretionary performance-based bonus.Other suitable job titles for this role would include: Junior IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Helpdesk Analyst, Service Desk Analyst, IT Technician, IT Support Analyst. ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction ...

Your New Role We are currently recruiting for a proactive 1st/2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth and efficient running … reliability and contribute to continuous improvement across the operation. What You'll Need to Succeed You will have previous experience in a 1st/2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote device management tools ...

Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client's 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing … fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real ...