26 to 50 of 84 Permanent 2nd Line Engineer Jobs

2nd Line Support Engineer Excellent opportunity for an experienced 2nd Line Engineer with MSP experience to join a growing managed service provider delivering high-quality IT support to a broad client base. Full-time, permanent position based in Kent, offering a competitive salary, a range of shift patterns, and excellent … develop professionally and technically. What will you be doing? This is a hands-on, client-facing technical role within a dynamic engineering team. You'll be responsible for delivering 2nd line support across a variety of systems and environments through both remote and on-site service. Responsibilities include: Managing support tickets covering desktop, server, networking, and cloud … Apply... Please apply through this advert or send your CV directly to By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - 2nd Line Support, MSP, Windows Server, Office 365, VMware, Hyper-V, Networking, VoIP, Azure AD, Intune, Desktop Support, CISCO, Firewalls, Meraki, Client-Facing More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen … our Service Delivery team and help our clients achieve seamless IT performance. About the Role: As a 2nd Line Engineer, you will play a key role in resolving escalated technical issues, assisting in project delivery, and maintaining client infrastructure across both on-premise and cloud environments. You'll collaborate with 1st and 3rd line … and budget, following best practices Configure, install, and document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and More ❯

Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne … and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working … directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* On prem and Cloud server experience * Virtualisation and Hyper V* Mac OS * SMTP and DNS* Full UK driving license is More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as an escalation More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests … provide support and installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network …/DNS Knowledge Security (Anti-Virus, Anti-Spam, Anti-Ransomware) Microsoft Qualifications & Certifications RMM Software 3 years' experience in an IT support discipline and help desk environment ITTL Understanding 2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year More ❯

2nd Line Support Engineer London (Baker Street) - Hybrid (2 Days Onsite, Including Wednesdays) £35-45k Base + Rapid Growth Opportunity We're working with a well-backed, fast-scaling business that's transforming its sector on a global scale. With strong leadership, an ambitious roadmap, and major traction already in place, this is a … brilliant time to get involved. As they continue to expand, they're looking for a 2nd Line Support Engineer to play a key role in keeping customers happy, spotting issues early, and supporting the wider tech function. This is a hands-on role that blends technical support, troubleshooting, and light QA-ideal for someone curious … collaborative, and excited to grow in a fast-paced product environment. The Role: Own and resolve 2nd line (L2) support issues, digging into technical details Spot bugs and data mismatches-especially when pulling from the front end Write or suggest small fixes and new integrations Collaborate closely with QA and Engineering to troubleshoot and escalate Use spreadsheets More ❯

Job Title: 2nd Line Engineer Location: Sherbourne, Dorset Rate: £160 per day ( Duration: 6 days (6th - 13th August) Positions Available: 5 Engineers Job Overview: We are seeking experienced 2nd Line Engineers to join an onsite project in Sherbourne, Dorset. This short-term engagement will involve building and configuring up to … meet technical specifications and company standards Troubleshoot and resolve any technical issues during setup Work collaboratively with the onsite team to meet project deadlines Requirements: Proven experience as a 2nd Line Engineer or similar role Strong technical skills in laptop assembly and configuration Ability to work efficiently in a fast-paced environment Enhanced DBS check More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. … trips away Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment is acting More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £28,000 - £32,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now … hiring a 2nd Line Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop … toward 3rd Line, cloud, or project roles . If you're currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft 365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach More ❯

Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an … site, 5 days a week, visiting a variety of private and public sector clients. ?? Exposure to both on-prem and cloud technologies. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams … for seamless problem resolution. * Working directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude. ?? Salary More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then … we may have the role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a … 2nd Line IT Systems Engineer line role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office More ❯

Job Title: 2nd Line Support Engineer Location: Glasgow (Office-based, 5 days per week) Type: Full-Time Permanent Salary: Competitive, based on experience Join Our IT Team - Support 800+ Users in a Fast-Paced Environment We're looking for a skilled and proactive 2nd Line Support Engineer to join our … play a key role in resolving support tickets, ensuring seamless user experiences, and helping maintain the overall health of our systems and networks. Key Responsibilities: Respond to and resolve 2nd line technical support tickets (desktop and Microsoft 365) Provide day-to-day desktop support, hardware troubleshooting, and software installations Manage and support Microsoft 365 applications and user … the wider IT team to ensure smooth resolution of complex issues Maintain documentation and adhere to internal processes and SLAs What We're Looking For: Proven experience in a 2nd line support or desktop support role Strong working knowledge of Microsoft 365 Confident troubleshooting desktop, printer, network, and hardware issues Experience supporting a high user-volume environment More ❯

2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that’s expanding its technical support team following continued growth and investment. You’ll join a collaborative team of 12 engineers, providing support to a wide range of … their skills further. Key Responsibilities Manage and update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support … V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to More ❯

2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that’s expanding its technical support team following continued growth and investment. You’ll join a collaborative team of 12 engineers, providing support to a wide range of … their skills further. Key Responsibilities Manage and update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support … V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to More ❯

Role : 2nd Line Engineer Location : Portsmouth (Onsite) Salary : £27,000 - £30,000 Rapidly Growing MSP | Technical Escalations | Clear Progression into Projects & Cloud Were working with a well-established MSP based in Portsmouth, known for delivering top-tier support and infrastructure services to a wide range of clients. Theyre now looking for a capable 2nd Line Engineer to join their growing technical team. This is an onsite position, perfect for someone confident handling escalated tickets and looking to deepen their knowledge across infrastructure, networking, and cloud environments. Youll work closely with senior engineers and project teams while gaining the skills and support needed to take your career into cloud, projects … a client-focused mindset MSP experience is ideal Exclusive Benefits: Competitive Salary (£27,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Career Progression into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials drinks, bowling, team events & more Collaborative, Growth-Focused Tech Culture If you More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for … a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for … a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where … be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A … endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience More ❯

2nd Line IT Support Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 2nd Line IT Systems Support Engineer, to join a growing wealth management business IT team … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide second line response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for internal IT … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 2nd Line IT Support Engineer position, please apply immediately to be considered. More ❯

2nd/3rd Line Engineer Central London - Hybrid Up to £45,000 MSP Experience essential - IMMEDIATE START Are you a well-rounded 2nd/3rd Line Engineer looking to take on a challenging and dynamic role within a high-performing Managed Services Provider. This is a fantastic opportunity to join … days are the same - solving complex technical issues, working directly with clients, and staying hands-on across a broad tech stack. Key Responsibility: Supporting and managing escalated issues across 2nd and 3rd Line levels Windows Server OS, Active Directory, Group Policy Microsoft 365 Suite including SharePoint, Intune, Exchange Online Some Azure exposure (hybrid preferred), familiarity with AWS … troubleshooting Deployments and on-site installations Working on-site with a client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem More ❯

2nd Line Service Desk Engineer in Ashford, Kent Essential Requirement: Driving license for on-site client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does … hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You More ❯

2nd/3rd Line Support Engineer Central London - Hybrid MSP Experience crucial Salary - Flexible DOE If you’re an experienced and adaptable 2nd/3rd Line Engineer who thrives in a fast-paced MSP environment. You're confident handling escalations, love diving into complex technical issues, and can communicate just … re proactive, collaborative, and take pride in delivering high-quality support to a range of clients. Then my client wants to hear from you! Key Responsibilities: Handle and resolve 2nd/3rd line support tickets, working both independently and collaboratively Provide expert support across Microsoft 365, Azure, virtual environments, and networking infrastructure Monitor client environments for performance … Support wider technical projects, system upgrades, migrations, and integrations Work closely with account managers and clients to understand their environments and priorities Key Skillset: 4+ years of experience in 2nd/3rd line support roles, ideally within an MSP Strong experience with: Windows Server OS, Active Directory, Group Policy Microsoft 365, Azure, SharePoint, Intune Virtualisation: Hyper-V More ❯

2nd Line IT Support Engineer - £30,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for an 2nd line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. … offering a salary of £30,000 - £35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 2nd Line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯

2nd Line IT Support Engineer - £30,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for an 2nd line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. … offering a salary of £30,000 - £35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 2nd Line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯