26 to 50 of 58 Permanent 2nd Line Engineer Jobs

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support across all clients … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile and end user devices Support ...

service improvements and technical projects. What you will be doing as Second Line Support Engineer: Provide professional 1st and 2nd line technical support to users across a large and diverse customer base. Take ownership of incidents and service requests, prioritising and managing your … where required. What you will need experience in for the Second Line Support Engineer role: Proven experience working in a 2nd line or enterprise-level IT support environment. Strong technical knowledge across Microsoft desktop technologies, including Windows 10/11, Microsoft Office ...

will be a strong communicator and have excellent customer service skills. You will be troubleshooting a wide variety of technical issues whilst handling 1st & 2nd line tickets. This position would suit someone who has experience in 2nd line support working for an MSP supporting … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively ...

Lead the Past, Influence the Future Job Title: 2nd Line IT Service Desk Site Engineer Location: Hydesville Tower School Hours : 35 hours per week | Salary: Up to £29,000 per annum (depending on experience) Contract: Permanent - 52 weeks About Us Hydesville Tower School … Role Purpose Are you an experienced IT professional who enjoys solving complex technical challenges and delivering exceptional customer service? We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, based primarily at Hydesville Tower School. In this ...

middleman, lower costs and pass the savings on to our customers.We're looking for a hands-on, technically skilled IT Operations Engineer (2nd Line) to keep Fuse running at full speed. You'll own the day-to-day technical environment across our office locations, ensuring … Google Workspace, Iru, Revolut People, LinearUse AI tooling to automate manual IT-related tasks.Own all office hardware problems: laptops, meeting room AV and printersProvide 2nd line IT support and assist in onboarding/offboarding staffRequirementsProven 2nd line IT experienceExperience working in a fast-moving ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. My client … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server admin Windows 10/11 & M365 experience Azure, Entra and Intune experience Good working ...

seeking an experienced 2nd Line Infrastructure Engineer to join a growing Operational Support team in Herefordshire. This is an excellent opportunity for an Infrastructure Engineer who is passionate about technology, interested in emerging trends, and has a strong background in infrastructure support … technologies. You will work both remotely and on-site, engaging directly with customers and colleagues to deliver effective technical solutions. The Role As a 2nd Line Infrastructure Engineer, you will be responsible for supporting and maintaining a diverse infrastructure environment, while contributing to project delivery ...

Overview We are looking for a talented and proactive 2nd Line IT Engineer to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in a complex and exciting business integration programme, supporting the merging … systems, processes and technologies across multiple sites. Working as part of a collaborative IT team, you will provide 2nd line support while helping to deliver critical integration activities, ensuring colleagues experience a seamless transition throughout this significant period of change. You will have the opportunity to work ...

Overview We are looking for a talented and proactive 2nd Line IT Engineer to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in a complex and exciting business integration programme, supporting the merging … systems, processes and technologies across multiple sites. Working as part of a collaborative IT team, you will provide 2nd line support while helping to deliver critical integration activities, ensuring colleagues experience a seamless transition throughout this significant period of change. You will have the opportunity to work ...

Desktop Engineer, 1st/2nd Line Support, Desktop Support, Service Desk Leading client based in Derby requires a Desktop Engineer to provide 1st and 2nd line desktop support across their end-user estate. Working as part of a small team … Experience: Windows 11 Microsoft 365/Office 365 Active Directory user administration Desktop Support/End User Computing (EUC) Service Desk experience 1st and 2nd Line support Location: Derby (onsite) Contract: Initial 6-month engagement Please note, engagement is via umbrella company only ...

Role: 2nd Line IT Engineer Type: Full Time, Permanent Salary: £30,000 - £37,000 About the Role My client, a well-established and multi-award-winning Managed Service Provider, is looking to recruit an experienced 2nd Line Engineer to join … escalation point for apprentice and Tier 1 engineers Logging all support interactions accurately and keeping clients updated throughout Managing incidents and requests in line with agreed SLAs Supporting continuous improvement initiatives alongside the Tier 2 Manager Mentoring and supporting apprentice and Tier 1 engineers Liaising daily with clients ...

2nd Line Support Engineer Redditch Permanent - Full-time £33,000-£38,000 DOE VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their team. This ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support across all clients ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams … Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams … Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing ...

Role: 2nd Line Engineer Location: Aylesford (Hybrid Working) Salary: £33,000 £35,000 Established MSP Cyber Security Exposure Hybrid Working & Excellent Career Development Were partnered with a well-established and growing Managed Service Provider that's recognised for delivering first-class cloud, infrastructure, and cyber ...

2nd Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape … Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network issues Take ownership of incidents through to resolution with clear user communication ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £36,000 Modern MSP Environment Cloud & Cyber Security Exposure Progression into 3rd Line & Infrastructure Were partnered with a growing and forward-thinking Managed Service Provider (MSP) in Bournemouth that delivers a wide range ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft … Azure environments. Requirements Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based access controls (RBAC ...

Desktop Support Engineer (1/2 line Engineer) Adecco is recruiting on behalf of our educational client based in Workington. Who are looking to recruit an IT candidate on a temporary basis for a period of around 6 weeks. The role is working Monday ...

Line Field Engineer – Remote Our client is urgently looking for a Surrey based 2 Line Field engineer whose patch will cover London and the Southeast. The role will involve travelling to various client sites to provide 2 Line Support ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams ...

Overview We are looking for a talented and proactive 2nd Line IT Engineer to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in a complex and exciting business integration programme, supporting the merging ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure ...