2ndLine Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2ndLine Support Engineer to join their team - this is a hybrid position. Job … Description As a 2ndLine Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT... More ❯
2ndLine IT Support Engineer - Huddersfield - Up to £35,000 Role: 2ndLine Support Engineer Area: Huddersfield Salary: £35,000 An MSP client are looking to add a 2ndline support engineer to join their More ❯
Role: 2ndLine Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you … a 2ndline support professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd … and guidance to the internal team. Collaborate with third-party vendors and service providers. What We're Looking For Proven experience in an IT 2ndline support technical role. Strong knowledge of Windows, networking (LAN/WAN, VPNs). Server installation and maintenance. Some experience in a More ❯
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndline support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure ... More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Bennett and Game
a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2ndLine IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2ndLine IT Support Job Overview The 2ndLine IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting … the candidate should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2ndLine IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT operations, with More ❯
TN23, Ashford, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLine Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2ndLine Service Desk Engineer looking to take your career to the next level? Would you enjoy … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2ndLine Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2ndLine/3rd Line IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and the surrounding … areas. Due to business growth, they are looking to add a 2ndLine/3rd Line IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal experience will More ❯
2ndLine SD WAN Engineer +Permanent opportunity +On site in Bracknell or Birmingham + 34,000 - 39,000 +SC cleared role - must be elligible for clearance Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills … solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you'd like to discuss this 2ndLine SD WAN Engineer role n more detail, please send your updated CV to (url removed) and I will get More ❯
2ndLine SD WAN Engineer +Permanent opportunity +On site in Bracknell or Birmingham + 34,000 - 39,000 +SC cleared role - must be elligible for clearance Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills … solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you'd like to discuss this 2ndLine SD WAN Engineer role n more detail, please send your updated CV to (url removed) and I will get More ❯
ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint an IT Support Engineer/2ndLine Support to be based in the London office. Main responsibilities within the IT Support Engineer/2ndLine Support position include: Attending and fixing any 2ndline problems with PC hardware, Software, voice and application software Carrying out desk moves of IT equipment Working with project team and 3rd line support when required Attending and fixing any dealer board problems Attending … Installing printers as requested, ensuring that necessary records are amended Making all administration amendments to the dealer board systems as appropriate Facilitating new line testing Responsible for reporting line faults and ensuring they are resolved in a timely manner Investigating long term issues and report findings More ❯
ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint an IT Support Engineer/2ndLine Support to be based in the London office. Main responsibilities within the IT Support Engineer/2ndLine Support position include: Attending and fixing any 2ndline problems with PC hardware, Software, voice and application software Carrying out desk moves of IT equipment Working with project team and 3rd line support when required Attending and fixing any dealer board problems Attending … Installing printers as requested, ensuring that necessary records are amended Making all administration amendments to the dealer board systems as appropriate Facilitating new line testing Responsible for reporting line faults and ensuring they are resolved in a timely manner Investigating long term issues and report findings More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
2ndLine Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2ndLine Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure incidents and escalations are … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and maintain clear … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2ndline support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and interpersonal skills. More ❯
2ndLine Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLine Support Engineer to work with several of their key clients. Role & Responsibilities … calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Maintain a professional demeanor and More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLine IT Engineer Location: Hybrid (Office-Based & Remote) Salary: £28,000 - £32,000 Hybrid Working | Paid Certifications | Career Progression Are you a driven 2ndLineEngineer looking for a role where you can level up your technical skills … tackle exciting challenges, and progress your career ? Were working with a fast-growing MSP that is searching for a talented IT Engineer to join their dynamic team. In this role, youll be handling technical escalations , supporting a wide range of IT environments , and working with cutting-edge cloud … Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays A Collaborative & Supportive Team Environment If youre ready to take your career More ❯
to join our team supporting Nelsons Solicitors across Nottingham, Leicester and Derby. About the Role: We are seeking a skilled and motivated 2ndLine Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring … the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2ndline support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support team. Assist with the installation, configuration, and … activities and resolutions. Provide training and guidance to 1st line support staff and end-users as needed. Requirements: Proven experience in a 2ndline support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. Experience with network troubleshooting More ❯
Technical Support Engineer/1st/2ndLine Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2ndLine Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/2ndLine Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service ... More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
solving problems properly (not just closing tickets), and being part of a team that supports each other, youll feel right at home. As a 2ndLine Support Engineer, youll be the go-to person for escalated issues from the 1st line team, owning … PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2ndLine role, or youre a confident 1st Lineengineer whos ready to step up and take on more … any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees. Please note : in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be More ❯
Lincolnshire, Grantham, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
2ndLine Service Desk Engineer – Lincolnshire Contract Personnel are looking for an experienced 2ndLine Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point More ❯
Job Description: We are seeking a skilled 2ndLine Support Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a range of … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2ndline support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active Directory, Office … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2ndline IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience with VMware More ❯
2ndLine Support Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider (MSP) based in Kent for a 2ndLine Support Engineer. You will play a crucial role in … their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operation of their IT systems. Role & Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not limited to desktops More ❯
Role: 2ndLine Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you … a 2ndline support professional looking for your next challenge? We're recruiting on behalf of a leading software logistics compa... More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2ndLine VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate … will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2ndline tickets requiring technical support for VoIP systems Troubleshoot More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2ndLine VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate … will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2ndline tickets requiring technical support for VoIP systems Troubleshoot More ❯
An exciting opportunity for a dedicated 2ndline Support Engineer to provide first-class technical support within the property industry. The ideal candidate will be solution-oriented, with a keen interest in technology. Client Details Our client is a prominent organisation within the property sector … systems Create technical manuals for reference and reporting Ensure system security and data protection Stay abreast of industry trends and advancements Profile A successful 2ndline Support Engineer should have: A degree in Computer Science, IT or related field Proven experience in a similar role … a forward-thinking technology team Join us as we continue to innovate within the property industry. Apply today to become our next Support Engineer and help us shape the future of property technology. More ❯
savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLine Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … to Friday work schedule, 8:30 AM to 5:30 PM work-life balance is key. If you're a tech-savvy 1st/2ndLine Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯