1 to 25 of 46 Permanent 2nd Line Support Jobs

2nd Line Support Engineer Vacancy Job Title: 2nd Line Support Engineer Salary: Up to £42,000 Location: London (Hybrid - 3 days onsite) Type: Permanent An exciting opportunity has arisen for an experienced 2nd Line Support Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing ...

2nd Line Support Engineer £30k - £35k + Benefits Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join … client's dynamic team at a leading IT managed service provider company. 2nd Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station ...

2nd Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. … provide 2nd line technical support across IT systems, telephony, networking, and connectivity, ensuring users receive efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities ...

progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating … strong 1st Line level or early 2nd Line who wants broader exposure and clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands ...

2nd Line Support Engineer | Poole | £31,000 As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role … requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Established company pension scheme. Access ...

2nd Line Support Engineer Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. My client is a well established, fast growing and multi-award winning IT Managed Services provider. Due to on-going success and growth they have … immediate requirement for a proven 2nd Line Support Engineer. The 2nd Line Support Engineer will be coming from a fast paced, client facing MSP background where you will have gained a range of technical skills and be driven by outstanding ...

Support Engineer - 2nd Line - Permanent. £40k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - 3 days in Blackheath, London/2 days in Hampstead, London (expenses covered for travel to Hampstead). Flexibility to work from … over 100 staff across two well-established independent schools using a mix of Microsoft 365, Google Workspace, Windows, MacBooks & iPads. Technical Skills - Experience Required: 2nd Line IT Support Engineer/System Administrator. Education sector experience is advantageous. Microsoft 365 Administration. Google Workspace Administration. MDM - Intune ...

2nd Line IT Support Engineer Yateley, Camberley £35,000 - £40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Deskside Analyst (2nd Line Support) South West Water | Pennon Group Location: Exeter HQ Salary: £35,530 + excellent benefits Contract: Full Time, Permanent … millions of customers rely on every day. We're looking for an experienced Deskside Analyst to join our IT Services team and provide expert 2nd line support across our business. This is an exciting opportunity for a technically skilled and customer-focused IT professional ...

2nd Line Support Engineer Wembley, London £29,000 - £33,000 Fully Onsite | Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. … continued growth, they're looking for a 2nd Line Support Engineer to become the primary onsite IT presence at a secondary school in Wembley. This is an excellent opportunity for someone with experience supporting UK secondary schools who enjoys combining technical problem-solving with providing ...

/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

steadily growing Managed Service Provider based in Paddock Wood. As the business continues to welcome new customers, they are looking for an experienced 2nd Line Support Engineer to join their service desk team. This is a varied position where you will provide both remote … escalation point for 1st Line engineers and assist with technical installations and customer projects. What You Will Be Doing Providing 2nd Line remote and onsite technical support to a wide range of customers Acting as an escalation point for the 1st Line ...

Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

Cleared Support Engineer/2nd Line - £(phone number removed) DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver secure … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

Business Central 2nd Line Support Consultant Salary: Competitive (Dependent on Experience) + Excellent Benefits Location: Hybrid (1 day per week in the office as standard, with additional office attendance when required for business needs). Fully remote may be considered for highly experienced candidates. Hours … established Microsoft Partner with over 30 years' experience delivering ERP solutions to manufacturers and distributors is looking to appoint an experienced Business Central 2nd Line Support Consultant to join its growing support team. This is an excellent opportunity for someone who enjoys solving ...

2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion … team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful 2nd Line IT Engineer: As a 2nd Line Engineer your role will be a mix of working on client projects ...

2nd Line IT Support Engineer £32,000 - £45,000 DOE | Established MSP | Career Progression | Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider … taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations ...

Support Engineer - 2nd Line Permanent, Full-time Work Location: Portishead, Bristol Salary: £30,000 to £40,000 About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation … team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As a 2nd Line IT Support Engineer , you will provide advanced technical support across desktop, server, networking and cloud environments. ...

2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

2nd Line IT Support Engineer Tamworth, Staffordshire (Office Based) Permanent Up to £40,000 per annum Are you ready to take the next step in your IT career? We're looking for an enthusiastic and motivated IT Support Engineer who has already established … while gaining exposure to a broad range of technologies and contributing to projects that shape the future of the business. The Role As a 2nd Line IT Support Engineer, you'll act as the technical escalation point for more complex support issues, working ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Summary Provide first and second-line technical support to end users, ensuring the timely resolution of IT incidents and service requests. Support desktop hardware, software, user accounts, networks, and business applications while delivering excellent customer service and maintaining agreed service levels. Key Responsibilities … issues to senior engineers when appropriate. Keep users informed of ticket progress. Maintain accurate documentation within the service desk system. Monitor patch management tools 2nd Line Support Troubleshoot more complex desktop, laptop, printer, and peripheral issues. Diagnose Windows operating system and Microsoft 365 problems. Configure ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...