Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Our client is a well established MSP based in Cheltenham who are looking for a 3rdLine IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rdLine IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rdline support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLine Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly … local business! The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »
Role: 3rdLine Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of … London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking more »
Employment Type: Permanent
Salary: £35000 - £50000/annum hybrid working + excellent benefits
Salford, Greater Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Senior 3rdLineEngineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rdLineEngineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rdLine IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, ThirdLine In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Brilliant package available
entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rdline technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage … user and service administration. Oversee patch management across site servers, desktops, servers, and MAC estate. Take ownership of escalated technical issues requiring 2nd and 3rdline support, providing efficient and effective solutions. Analyze and troubleshoot complex hardware, software, and support network engineering with network problems. Maintain documentation … as needed. Benefits- 25 days holiday plus bank holidays Private health insurance Great pension scheme Life insurance If you're a skilled 2/3rdline Systems Engineer. Please send your resume and cover letter to For more information about Senitor and the opportunities we have to more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLine Support Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're looking for a talented … Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking … and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and tasks Monitor system performance and troubleshoot issues to ensure optimal more »
Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
3rdLine Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rdline service desk engineer to be responsible for providing all levels of technical support … The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rdLine Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rdline engineers acting as an … escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with more »
Role: 3rdline network engineer Location: central London Salary: £55,000 Are you an experienced network engineer looking for a new challenge? If so, we have just the role for you! We are working with a leading managed service provider who are on … the hunt for a passionate and skilled network engineer to work on the latest Cisco devices providing excellent customer service for their clients in a fast paced, varied and exciting role where no two days are the same, The role: Resolve complex escalated issues from 2nd line. Assist … certifications. Hybrid working in a modern central London office. Sick pay plus wellness days Pension Company events If you are a passionate network engineer and looking for new opportunities to work wit likeminded individuals, please apply with an up-to-date CV to be considered. *Must have right more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Paid for Certs + More
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLine Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. more »
Role: 3rdLine Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rdline support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »
Employment Type: Permanent
Salary: £55000 - £60000/annum hybrid working + excellent benefits
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Interface Recruitment
private sector clients. They pride themselves on their commitment to excellence, integrity, and continuous improvement. We are currently seeking a talented and experienced Senior 3rdLineEngineer to join our dynamic team. Role Overview: As a Senior 3rdLineEngineermore »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rdLine Support Engineer to join their Support team as they grow into the new year. … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rdLine Support professional, you'll care of everything from server configuration, network support to managing backups and monitoring networks and servers, as … well as managing tasks in their datacentre. Working with a range of various technologies and software's, the 3rdLine Engineers are responsible for solving a broad area of technical issues, making sure a first-class service is always provided. About you: Strong background working with Windows more »
Employment Type: Permanent
Salary: £45000 - £52000/annum hybrid, on call, central office
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ErecruitSmart
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »