Remote Permanent '3rd Line Support Engineer' Job Vacancies

10 of 10 Remote Permanent 3rd Line Support Engineer Jobs

3rd Line IT Support Engineer

Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

3rd Line IT Support Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

3rd Line Support Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
IO Associates
3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an … escalation point for 1st and 2nd line support, this role will give you the opportunity to work with a wide range of modern technologies while delivering projects that make a real impact. What you'll be doing Acting as the go-to point for escalated incidents and complex service requests Managing and maintaining core infrastructure including … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Recruitvirt Ltd
3rd Line Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work … project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system … site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a More ❯
Employment Type: Full-Time
Salary: £45,000 - £60,000 per annum
Posted:

3rd Line IT Support Engineer

Bridgend, Wales, United Kingdom
Hybrid / WFH Options
Accelero
3rd Line IT Support Engineer | Up to £45,000 | Hybrid (Bridgend/Remote) 🚀 Are you a seasoned 3rd Line IT Engineer ready to take on complex challenges in a dynamic hybrid environment? We're partnering with a rapidly growing MSP looking to strengthen their technical team with a … confident, capable 3rd Line Engineer. If you're passionate about solving deep technical issues and enjoy working with the latest tech stack, this could be your next big move. 💼 What You’ll Be Doing: Take ownership of escalated technical support tickets from 2nd line. Troubleshoot and resolve infrastructure issues across server, network, and cloud environments. … VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE/Aruba Networking, VLANs, routing, MPLS Hosted VoIP (e.g. Gamma Horizon) ✅ What We’re Looking For: Solid 3rd Line support experience in an MSP or fast-paced environment. Deep knowledge of Microsoft and Office 365 ecosystems. Strong networking experience including VLANs and routing. More ❯
Posted:

Senior 3rd Line Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing … knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
Posted:

Senior 3rd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing … knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
Posted:

Senior 3rd Line Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing … knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
Posted:

Senior 3rd Line Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing … knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
Posted:

3rd Line IT Technical Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Operations Resources
IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements … Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs … efficient ways of working. Backup Management Working with My client’s SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in More ❯
Employment Type: Full-Time
Salary: £35,000 per annum
Posted:
3rd Line Support Engineer
10th Percentile
£33,525
25th Percentile
£36,625
Median
£45,000
75th Percentile
£49,375
90th Percentile
£53,625